How do I access my LinkedIn billing?

Managing your LinkedIn billing and payments is an important part of using the platform effectively. With over 850 million members worldwide, LinkedIn is the largest professional networking site and an invaluable tool for establishing connections, showcasing your skills, and finding new job opportunities. However, like most online services, LinkedIn requires users to pay for access to certain premium features and resources. Knowing how to view and update your LinkedIn billing information ensures you always understand the charges on your account and can make timely payments.

Viewing your LinkedIn billing information

The first step to managing your LinkedIn billing is accessing your account’s billing information. Here are the steps to view your billing details:

1. Log into your LinkedIn account on the website (linkedin.com). Mobile apps do not provide billing access.
2. Click on your profile image in the top right corner of the screen.
3. Select “Settings & Privacy” from the dropdown menu.
4. Click on the “Account” tab located at the top of the page.
5. Select “Billing” from the sidebar.

This will bring you to the “Billing” page where you can view and manage all aspects of your LinkedIn payments, including:

• Payment history – See all previous charges and invoices from LinkedIn.
• Payment methods – Update the credit card or payment method on file.
• Auto-renewal status – Manage whether your premium subscription auto-renews each billing cycle.
• Purchase history – View all of your premium purchases and transactions.
• Credits – See any account credits you can use towards purchases.
• Invoices – Access or download invoices and billing statements.

Reviewing your LinkedIn billing information lets you verify charges, update expired payment methods, and turn auto-renewal on or off. Monitoring this page regularly makes it easier to spot any unusual billing activity or inaccurate charges on your account.

Updating payment methods

One of the most common billing tasks is adding or updating payment methods associated with your LinkedIn account. You may need to update your credit card details due to an expired card, reported loss or theft, or switched bank accounts. Here is how to update payment info:

1. Go to the LinkedIn “Billing” page as outlined above.
2. Under “Payment Methods”, click “Update” next to the payment option you want to edit.
3. Enter your new credit card number, expiration date, and security code.
4. Click “Update” to save the changes.

LinkedIn will immediately begin charging the new payment method. You can also remove existing cards if needed on this screen. Any changes take 1-2 business days to fully process in the billing system. Be sure to monitor your LinkedIn billing page and new payment account to ensure the update was completed correctly.

Changing auto-renewal settings

LinkedIn gives you the option to control whether premium subscriptions automatically renew each billing cycle. This auto-renewal feature is turned on by default for Premium, Sales Navigator, and other paid products. You may prefer to disable auto-renew for several reasons:

• Avoid surprise charges from a subscription renewing unexpectedly
• Pause a subscription temporarily due to travel, medical leave, or other circumstances
• Review usage before deciding to renew for additional cycles

Toggling your auto-renewal setting on or off is simple:

1. Access the LinkedIn “Billing” page.
2. Locate the “Auto-renewal” section.
3. Toggle the switch next to each subscription listing on or off according to your preferences.
4. Changes save automatically.

With auto-renewal disabled, your subscriptions expire at the end of the current billing cycle unless you manually renew them. You’ll receive renewal reminders from LinkedIn as the expiration approaches. Keep in mind that some account features may be discontinued until you renew your subscription.

Downloading billing statements and invoices

The LinkedIn billing page provides access to all of your account invoices and statements. It’s a good idea to periodically download these for your records. Having past billing statements handy makes it easier to:

• Review charges and confirm billing accuracy.
• Respond to any payment disputes with your bank.
• Claim LinkedIn fees as a business expense at tax time.
• View changes over time in subscription costs.
• Track payments for multiple company accounts in one place.

To download billing statements:

1. Navigate to the LinkedIn “Billing” page.
2. Scroll down to the “Invoices” section.
3. Click the download icon next to any statement or invoice listing.
4. The PDF will download to your computer.

Be sure to save copies of your invoices each billing cycle. LinkedIn provides access to 12 months of past statements through the website billing page. Contact LinkedIn Support if you need older records.

Handling billing issues and disputes

Despite the convenience of LinkedIn’s self-service billing platform, you may occasionally encounter issues that require further support, such as:

• Incorrect or duplicate charges
• Billing errors triggering overdue notices
• Account disruption due to outdated payment info
• Difficulty updating expired credit card details

Start by double-checking all charges in your LinkedIn billing history and confirming payment details are up to date. If you find any discrepancies or problems, there are a couple ways to get help:

1. Contact LinkedIn Support – Reach out via your Help Center account, live chat, or phone. Support agents can investigate unusual billing activity and reverse incorrect charges.
2. Initiate a bank chargeback – For fraudulent or inaccurate transactions, work with your payment provider to dispute the charges. Provide billing records to highlight disputed amounts.

With premium subscriptions, you can request to cancel and receive prorated refunds for unused cycles. But this usually requires going through LinkedIn support versus self-service account cancellations that forfeit remaining subscription time.

Using credits to offset charges

LinkedIn provides credits you can apply towards future premium purchases and subscription fees. There are a couple ways to earn billing credits:

• Credit card rewards – Some payment providers offer statement credits for online purchases, including LinkedIn products.
• Referral bonuses – Inviting others to join LinkedIn can generate credits to offset your own fees.
• Reimbursements – Customer service may provide credits for service disruptions or billing issues.
• Promotions – Seasonal deals and special offers may include complimentary LinkedIn credits.

The billing page displays your current account credits. To use available credits:

1. Go to purchase premium access (such as Job Seeker subscription).
2. Credits automatically apply during checkout if available.
3. The remaining balance is charged to your payment method.

Credits provide a great way to help defray the cost of LinkedIn products and services. Make sure to take advantage of any credits you acquire to maximize their value. They can expire over time if unused.

Canceling LinkedIn premium subscriptions

Ready to cancel your LinkedIn Premium or Sales Navigator subscription? You can end and deactivate renewals for paid products via your account settings:

1. Go to the Account tab in your account settings.
2. Select “Manage premium subscriptions” under the Premium section.
3. Click “Cancel subscription” next to the product listing.
4. Confirm the cancellation.

Cancellations take effect immediately. LinkedIn will discontinue all subscription benefits and access at the end of your current billing period and avoid future renewal charges. You can always resubscribe in the future.

Downgrading from paid to free membership also impacts your profile and network visibility. Be sure to download any premium data or contacts before canceling your subscription.

Conclusion

Paying attention to your LinkedIn account billing details ensures you always get the most value from your premium investment. Monitoring payment methods, downloads, credits, and subscriptions empowers you to control costs, spot errors, and make timely payments. Check your billing status regularly to prevent disruptions in your important LinkedIn tools and services.