How do I check my LinkedIn Sales Navigator subscription?

LinkedIn Sales Navigator is a paid subscription service from LinkedIn that provides sales professionals with additional insights and tools to help them connect with prospects and close more deals. It offers features like advanced search, lead recommendations, conversation starters, and more.

If you’ve purchased a LinkedIn Sales Navigator subscription, either individually or through your company, you may need to check your subscription status or details at some point. Here are a few ways to check your LinkedIn Sales Navigator subscription on both desktop and mobile.

Check LinkedIn Sales Navigator subscription on desktop

There are a couple of ways to check your LinkedIn Sales Navigator subscription details and status when you are logged into LinkedIn on a desktop browser:

Via Settings

1. Click on your profile image/icon in the top right corner of the screen
2. Select Settings & Privacy from the dropdown menu
3. Click on the Account tab
4. Under the Premium Subscriptions section, you will see LinkedIn Sales Navigator listed if you have an active subscription. It will show the subscription status (Active or Expiring Soon) and billing details.

Via LinkedIn Sales Navigator

1. Click on the Tools icon at the top of your LinkedIn homepage
2. Select Sales from the dropdown menu
3. This will open the LinkedIn Sales Navigator dashboard
4. Click on your profile image/icon in the top right corner
5. Select Settings from the dropdown menu
6. On the Settings page, under Account Status, you can see your LinkedIn Sales Navigator plan details including subscription status, billing details, and expiration date.

So those are two easy ways to check your Sales Navigator subscription status and details while logged into LinkedIn on your desktop. The billing and expiration information is helpful for understanding your current subscription term.

Check LinkedIn Sales Navigator subscription on mobile

You can also check your LinkedIn Sales Navigator subscription details on the LinkedIn mobile app for iOS or Android. Here’s how:

On the LinkedIn mobile app

1. Launch the LinkedIn app on your phone
2. Tap on the My Network icon at the bottom
3. Tap on the See All link under Account Status
4. This will open your current LinkedIn subscriptions
5. Under Active Subscriptions, find the LinkedIn Sales Navigator listing
6. Tap on the listing to view the subscription status, expiration date, and billing details

So those steps allow you to view your Sales Navigator subscription information on mobile. The mobile view provides the key details like subscription status and expiration date in an easy-to-see format.

Where to find your Sales Navigator member ID

Your LinkedIn Sales Navigator membership also includes a unique member ID. Here’s where to find your Sales Navigator member ID:

On desktop

1. Follow the steps above to navigate to the LinkedIn Sales Navigator Settings page
2. Under the Account Status section, look for Member ID
3. You’ll see a 9 digit number – that’s your Sales Navigator membership ID

On mobile

1. Follow the steps above to view your Sales Navigator subscription details
2. Your 9 digit Member ID will be listed at the top near your name

The Sales Navigator member ID can come in handy for accessing premium Sales Navigator customer support or linking your account to other software tools.

What to do if your subscription expires

If you notice your LinkedIn Sales Navigator subscription is expiring soon or has already expired, you have a couple options:

Renew your subscription

You may choose to renew your Sales Navigator subscription to continue having access to the premium features. You can renew directly from the desktop Settings page or mobile App subscription page. Just select the Renew option associated with your listing and follow the prompts.

Let subscription lapse

If you do not plan to renew your subscription, you can simply let it lapse. Your access to Sales Navigator will stop working once the expiration date passes. All of your profile data and connections will remain intact, you just lose access to the Sales Navigator premium tools.

Get a refund

If you want to cancel your subscription early and get a refund, you will need to contact LinkedIn Customer Service. Refund eligibility depends on your subscription terms. You can find customer service contact options on LinkedIn’s Help Center.

Troubleshooting tips

Here are some troubleshooting tips for resolving issues around checking your Sales Navigator subscription status:

Can’t see Sales Navigator subscription

– Confirm you are logged into the correct LinkedIn account – switch accounts if needed.
– Check for any temporary service outages.
– Contact LinkedIn Customer Service if still not appearing.

Subscription shows expired but should be active

– Look for any renewal failure notices – your credit card may have expired or declined.
– Contact LinkedIn Customer Service to identify and resolve any billing issues.

Subscription renewal not working

– Try renewing on desktop or mobile app as either may work better.
– Update your credit card information if expired or invalid.
– Contact Customer Service if still unable to renew.

Conclusion

Checking your LinkedIn Sales Navigator subscription status and details is easy on both desktop and mobile. Just navigate to the account Settings or subscription management pages. From there you can view your membership status, expiration date, and billing details. Use this information to renew on time, update payment methods, or cancel if needed. Contact Customer Service if you encounter any issues accessing your subscription information or renewing. With Sales Navigator’s valuable prospecting tools, it’s important to keep your subscription active so you can continue identifying new leads and driving sales.

Summary

– Check Sales Navigator subscription in account Settings on desktop or mobile app
– View status, expiration date, billing details
– Renew, update payment method, or cancel as needed
– Contact Customer Service for any subscription issues
– Keep subscription active to maintain access to valuable sales tools