LinkedIn is one of the most popular professional social networking platforms, with over 722 million users worldwide as of 2022. As with any website or app, LinkedIn users can occasionally encounter frustrating errors that prevent them from accessing the platform or using key features.
Some common LinkedIn errors include page not found errors, login issues, problems posting updates or connecting with other members, and technical glitches when using LinkedIn on a mobile device. If you find yourself facing any of these LinkedIn headaches, don’t worry – in most cases, there are steps you can take to troubleshoot the problem and get LinkedIn working again.
Page Not Found Errors
One of the most common LinkedIn errors is the dreaded 404 “page not found” message. This occurs when you try to access a particular page or profile on LinkedIn that doesn’t exist. Some potential causes include:
- Typing in the wrong URL or link
- Clicking on an invalid link or broken bookmark
- Accessing content that has been removed or deleted
Before assuming the page is gone for good, first double check that the link is correct. Try navigating directly to the page through LinkedIn’s main navigation or search bar. If it’s a profile, make sure you’re using the proper LinkedIn URL format with the user’s name included.
If the link looks right but the page still won’t load, the content may have been taken down or the profile made private. Your best recourse is to reach out directly to the page owner or LinkedIn support for clarification.
Troubleshooting Steps for Page Not Found Errors
- Double check the URL or link for typos
- Try accessing the page directly through LinkedIn navigation/search
- Clear your browser cache and cookies and try again
- Use a different browser or device to access the page
- Contact the page owner or LinkedIn support if issue persists
Login and Account Access Issues
Problems signing into your LinkedIn account can also quickly derail your experience. Some examples of LinkedIn login errors include:
- “Incorrect username or password” message
- Multi-step verification code not sending or working
- “Too many failed attempts” error
- Automatic logouts or being repeatedly asked to log in
Start troubleshooting login issues by resetting your password directly through LinkedIn. This will rule out an incorrect password being the culprit. Also make sure you’re directing logging into LinkedIn.com and not a lookalike imposter website.
If resetting your password doesn’t work, your account may be temporarily locked due to too many failed login attempts. You’ll have to wait a while before trying again. Enabling two-step verification can help prevent repeat failed login attempts.
For issues with multi-step verification, make sure your phone number on file is correct. Toggle the “Trusted Device” setting off and on to force LinkedIn to re-verify your login. Lastly, check for any VPN or firewall conflicts that may be blocking the verification codes.
Troubleshooting Steps for Login Problems
- Reset your LinkedIn password
- Double check you’re at the correct LinkedIn login URL
- Wait out temporary account locks and re-enable two-step verification
- Update your phone number under LinkedIn account settings
- Toggle “Trusted Device” off and on to re-verify login
- Disable VPNs or firewalls temporarily to see if they are blocking verification codes
Issues Posting Updates and Connecting
Frustrations can also arise when trying to actively engage on LinkedIn. You may find yourself unable to post updates, share articles, or connect with other members. Some potential fixes include:
- Can’t post updates: LinkedIn may throttle posting abilities if they detect spammy behavior. Try fewer hashtag and linking out. Double check account standing and appeal any restrictions.
- Can’t share articles: The article link may contain malware or violate LinkedIn’s guidelines. Shorten links using Bitly or Ow.ly to mask problematic hosts.
- Can’t connect with members: Your account may have been flagged for aggressive connection behavior. Slow down connection requests and personalize invitations.
Also confirm your LinkedIn app and software is up-to-date. Outdated apps can sometimes glitch and block functionality. Clear app data caches and reinstall the app as a last resort.
Troubleshooting Steps for Posting/Connecting Issues
- Avoid spammy behavior that could trigger restrictions
- Shorten problematic article links with Bitly/Ow.ly
- Personalize connection requests and slow down sending
- Update LinkedIn app to latest version
- Clear LinkedIn app cache and data
- Uninstall and reinstall the LinkedIn app
Mobile App Problems
LinkedIn’s mobile app can also experience its fair share of technical difficulties. App crashes, slow performance, and push notification failures are some common mobile issues. Before anything else, make sure the app is updated to the latest version.
Check that your device meets the minimum OS and hardware requirements to run LinkedIn properly. Close background apps and restart your phone to free up memory that could be slowing things down.
Toggle all LinkedIn app notifications off and back on via your device settings. Force stop and clear the app cache/data as more aggressive fixes. Finally, uninstall and re-download the app if problems continue.
Troubleshooting Steps for Mobile App Issues
- Update LinkedIn app to latest version
- Close other apps and restart device to free up memory
- Toggle LinkedIn notifications off/on in device settings
- Force stop and clear cache/data for LinkedIn app
- Uninstall and reinstall the LinkedIn app
Getting Additional LinkedIn Support
If you continue experiencing unresolved LinkedIn problems, more direct help is available. Some options to consider include:
- LinkedIn Help Center – Reference LinkedIn’s help documents or contact support through the Help Center.
- LinkedIn Forums – Post questions and issues on LinkedIn’s forums to crowdsource solutions.
- LinkedIn Apps – Report in-app bugs and issues directly through app store portals.
- Premium Support – Paid account holders have access to prioritized online and phone support.
With over 722 million users, LinkedIn bugs and issues are bound to occur. But in most cases, basic troubleshooting steps can get your profile, posts, and connections working again.
Conclusion
Troubleshooting LinkedIn errors may seem frustrating, but can be simplified by following some common fixes:
- Double check links and URLs for typos before assuming “page not found”
- Reset passwords and check trusted device settings for login problems
- Avoid spammy behaviors that could trigger restrictions
- Keep apps updated and clear cached data to fix mobile issues
- Use LinkedIn Help Center resources or premium support if problems persist
With a mix of patience, updated software, and resetting your credentials, you can overcome most common LinkedIn errors. Don’t hesitate to contact customer support if all else fails.
| LinkedIn Error | Potential Causes | Troubleshooting Tips |
|---|---|---|
| Page Not Found | Typo in URL, broken link, deleted content | Double check URL, clear cache/cookies, contact page owner |
| Login Failure | Incorrect password, too many attempts, multi-step verification issue | Reset password, wait out locks, update phone number |
| Can’t Post Updates | Spam blocking, content violations | Avoid spammy behavior, appeal restrictions |
| Mobile App Issues | Outdated app, insufficient device memory | Update app, restart device, reinstall app |
This table summarizes common LinkedIn errors, potential causes, and troubleshooting tips to try. Keep it handy as a quick reference when addressing LinkedIn problems.
Frequently Asked Questions
Why does LinkedIn say my password is incorrect when I know it’s right?
If you’re certain your LinkedIn password is correct but get an “incorrect password” error, the issue is likely account lockout due to too many failed login attempts. Wait a while and try again later. Enabling two-step verification can help prevent repeat lockouts.
How do I fix LinkedIn login loop issues?
A LinkedIn login loop, where you keep getting logged out and asked to log back in, is often caused by an expired session or incorrect date/time set on your device. Update your device date/time settings and close and reopen the LinkedIn app to resolve this.
Why am I unable to post updates or share articles on LinkedIn?
LinkedIn may restrict posting abilities if they detect spammy behavior or guideline violations. Avoid hashtag overuse, aggressive linking, and questionable content. Double check your account standing and appeal any restrictions.
How do I troubleshoot LinkedIn app crashes and performance issues?
Begin by updating your LinkedIn app and clearing cached data. Also close all other apps and restart your phone to free up memory. Uninstall and reinstall the LinkedIn app if issues continue. Check that your device meets minimum requirements.
Where can I get additional help with unresolved LinkedIn errors?
Consult LinkedIn’s detailed Help Center articles and reach out to customer support if you can’t diagnose the issue yourself. LinkedIn app stores are also good for reporting in-app bugs. Paid subscribers have access to premium 24/7 online and phone support.
Key Takeaways
- Double check links/URLs before assuming “page not found” errors on LinkedIn
- Reset passwords and enable two-step verification to address login problems
- Clear app caches, update software, and reinstall as common mobile troubleshooting
- Avoid spammy behaviors that could prompt usage restrictions
- Use LinkedIn Help Center and customer support for persistent issues
