As a business owner, having access to your LinkedIn ad account is crucial for running effective advertising campaigns on the platform. However, if you don’t currently have access to your LinkedIn ad account, you can submit a request to LinkedIn to regain access.
Why You Might Need Access to Your LinkedIn Ad Account
There are a few common reasons why you may need to request access to your LinkedIn ad account:
- You’re a new employee at a company and need to manage LinkedIn ads, but don’t have the login credentials.
- The previous employee in charge of LinkedIn ads left the company.
- Your company switched to a new agency to handle LinkedIn ads.
- You can’t remember your LinkedIn ad account password.
- Your LinkedIn ad account was accidentally deactivated.
Without access to your LinkedIn ad account, you won’t be able to run any LinkedIn ad campaigns. This means you’ll miss out on the opportunity to reach your target audience, generate leads, and drive website traffic through the platform.
How to Submit a Request for LinkedIn Ad Account Access
To submit a request for access to your LinkedIn ad account, follow these steps:
- Go to linkedin.com/psettings/advertising/account-access.
- Click “Request access to ad account.”
- Enter your LinkedIn advertiser account ID. You can find this listed in your account correspondence or by contacting your LinkedIn sales representative if available.
- Select your country.
- Enter your first name, last name, and email address.
- Explain why you need access to the ad account.
- Click “Submit request.”
Once you submit the request, LinkedIn will review it and respond within 1-2 business days. If they need any other information, they may reach out for additional details.
Information to Include in Your Request
To help expedite LinkedIn’s review of your request, include as much relevant information as possible:
- Your full name and contact details.
- Your official job title and name of the company.
- Verification that you are authorized to access the ad account, such as a statement from your manager.
- If you are an agency requesting access on behalf of a client, provide details about your relationship with the client.
- Specific reasons why you need access to this ad account.
- Any previous correspondence with LinkedIn related to this ad account.
Providing thorough details upfront will help LinkedIn quickly validate and approve legitimate requests.
What Happens After You Submit the Request
After submitting your request, here is what you can expect from LinkedIn:
- You will receive an initial confirmation email that your request was received.
- The LinkedIn team will review your request and verify you are authorized to access the ad account.
- Within 1-2 business days, you will receive notification from LinkedIn on whether your request was approved or denied.
- If approved, you will be granted access to the ad account using the email address provided in the request.
- If denied, LinkedIn will explain why and may ask for additional information to reevaluate the request.
The key is providing LinkedIn with enough details so they can validate you are the legitimate owner or authorized representative of the ad account in question.
Why LinkedIn May Deny an Ad Account Access Request
There are a few reasons why LinkedIn may reject a request for ad account access:
- You are not actually associated with the company that owns the ad account.
- There is insufficient proof you are authorized to access the account.
- Suspicious activity has been detected on the account.
- The ad account is currently being investigated for policy violations.
- The original account owner disputes your request for access.
If your request gets denied for any of these reasons, LinkedIn will advise you on what additional information or clarification is needed to potentially reevaluate your request.
Best Practices for Requesting LinkedIn Ad Account Access
To ensure your request for LinkedIn ad account access is approved as quickly as possible, keep these best practices in mind:
- Verify you have the correct account ID before submitting a request.
- Use an official company email address for the request.
- Include documentation verifying you are an authorized employee or representative.
- Clearly explain your specific need for accessing the ad account.
- Ask your manager or account owner to contact LinkedIn directly if extra validation is needed.
- Follow up quickly if LinkedIn asks for any clarification or additional details.
Alternative Options if Your Request is Denied
If LinkedIn denies your request for ad account access, you still have a few options:
- Request the account owner add you as a user – Ask the current owner to add you as an authorized user with the right campaign permissions.
- Open a new ad account – Create a fresh LinkedIn ad account using your own credentials and payment information.
- Contact LinkedIn sales – Reach out to your LinkedIn sales representative or Customer Service to identify other potential solutions.
- Verify account ownership – Double check that you have the proper authorization from the account owner to take over the existing ad account.
With persistence and proper verification, you can eventually gain access to manage LinkedIn ads for your company. Having a strong understanding of LinkedIn’s approval process will help expedite your request.
Frequently Asked Questions
Here are answers to some common questions about requesting access to a LinkedIn ad account:
How long does it take LinkedIn to review an ad account access request?
LinkedIn aims to respond to ad account access requests within 1-2 business days. More complex requests may take 3-5 days to thoroughly investigate and verify.
What kind of documentation does LinkedIn require for account access requests?
Helpful documentation may include an authorization letter from a company manager, confirmation you are an employee, or proof of your relationship with the current account owner.
Can I still run ads while I wait for LinkedIn to review my request?
Unfortunately no, you cannot run any LinkedIn ad campaigns until your account access request has been formally approved.
What if I’m denied access and want to appeal LinkedIn’s decision?
If you wish to appeal a denied request, respond to LinkedIn’s notification email providing any additional details or documentation requested. You may need to open a formal case with LinkedIn Customer Service.
How do I regain access to an account I’m locked out of?
If you are the legitimate owner but cannot access your ad account, submit an account access request to LinkedIn. Be prepared to provide verification that you own the account in question.
Conclusion
Requesting and regaining access to your LinkedIn ad account is crucial for managing your advertising campaigns. By submitting a detailed request and providing LinkedIn with proper verification, you can expedite having your access approved. If your initial request gets denied, follow up promptly with any additional information requested and explore alternative options available to you. With persistence and preparation, you can get back into your LinkedIn ad account.