Invoice to go is an invoicing software that allows users to create, send and track invoices online. It aims to simplify the invoicing process for small businesses and freelancers. However, some users have raised concerns that invoice to go may be a scam. In this article, we will examine the key facts about invoice to go and evaluate whether there is evidence to suggest it is a scam or not.
What is Invoice to Go?
Invoice to go is an online invoicing software launched in 2012. It allows users to create professional looking invoices, accept online payments, track payments and expenses, and more. The platform can be accessed via web browser or mobile app.
Some key features of invoice to go include:
- Template library – Choose from over 50 invoice templates.
- Payment processing – Accept credit card and ACH payments directly through invoices.
- Expense tracking – Track billable expenses to add to invoices.
- Time tracking – Log time and add hourly rates to auto-fill invoice totals.
- Reports – Generate sales, expenses, profit reports.
- Recurring invoices – Schedule invoices to automatically send on fixed dates.
- Multi-currency – Bill clients in different currencies.
Invoice to go offers a free plan with limited features, as well as paid plans starting at $15 per month.
Does Invoice to Go Have Any Reviews?
Yes, invoice to go has been reviewed by various software review platforms and users. Here is a summary of invoice to go reviews:
Software Review Platforms
| Platform | Rating |
| Capterra | 4.5/5 stars (based on 702 reviews) |
| G2 | 4.4/5 stars (based on 292 reviews) |
| Software Advice | 4.8/5 stars (based on 245 reviews) |
On software review platforms, invoice to go consistently receives high ratings of 4-5 stars out of 5.
User Reviews
Scanning through user reviews on sites like Capterra, G2 and Software Advice, most reviews for invoice to go are overwhelmingly positive.
Here are some examples of positive user reviews:
“Invoice to go is by far the simplest cloud-based invoicing platform I’ve used. Intuitive interface and template customizations make invoicing fast and easy.”
“I absolutely love using invoice to go! It has saved me so much time and makes it really easy to keep track of client invoices and payments.”
“This is the best invoicing software I’ve ever used. Very user friendly, intuitive, and has all the key features a freelancer like me needs.”
The vast majority of reviews rate invoice to go highly and praise its ease of use and functionality. Very few negative reviews were found.
Does Invoice to Go Have Valid Contact Information?
Yes, invoice to go provides valid contact information as follows:
Company Headquarters
Anthropic, Inc.
575 Market St Floor 4
San Francisco, CA 94105
Contact Email
Contact Phone Number
+1 (415) 890-4806
The company address points to Anthropic’s headquarters in San Francisco. The support email and phone number are actively monitored during business hours.
This verifies that invoice to go provides valid means for customers to get in touch for queries, issues or complaints. If it was a scam, the company likely would not provide real contact information.
Does Invoice to Go Have Clear and Transparent Pricing?
Yes, invoice to go is upfront about its pricing and plans on its website. It offers the following paid plans:
| Plan | Price | Features |
|---|---|---|
| Basic | $15/month | Up to 5 clients, 5 invoices/month, limited features |
| Plus | $25/month | Unlimited clients, unlimited invoices, all features |
| Premium | $50/month | Unlimited clients, invoices, features + priority support |
There are no hidden fees or charges mentioned. Billing is done monthly via credit card or PayPal.
The clear pricing structure suggests invoice to go is a legitimate business, not a scam designed to trick users. Scams often lure people in with false promises of “free trials” or unclear billing practices.
Does Invoice to Go Offer a Free Trial?
Invoice to go allows users to try its basic free plan indefinitely. The free plan includes:
- Up to 5 clients
- Up to 5 invoices per month
- Limited selection of invoice templates
- Basic reporting
This gives users the ability to test out the platform’s key features before deciding whether to upgrade to a paid plan.
A free trial is a positive sign that the company is confident users will see value in the product and want to continue using it after the trial. Scam services typically do not offer free access or free trials.
Is Invoice to Go Secure and Protect User Data?
Invoice to go states on its website that security is one of its top priorities. Some of the measures it takes to ensure security include:
- 256-bit SSL encryption for data transmission
- Data hosted on secure AWS servers
- Regular third-party security audits
- Strong password policies
- Role-based access controls
- Data encryption at rest
The company also assures users that their data is kept private and never shared or sold to third parties.
These security practices indicate that invoice to go takes safety of user data seriously, unlike scam services that fail to protect user information.
Does Invoice to Go Have Good Customer Support?
Reviews of invoice to go’s customer support are generally positive. The company provides support via:
- Email support available for all plans
- Phone support for Premium plans
- In-app chat support
- Help center with FAQs, guides, walkthroughs
According to user reviews, the support team is responsive and helpful in resolving issues timely. Phone support also makes it easy to get prompt solutions for urgent matters.
The availability of reliable customer support indicates that invoice to go values its customers and wants to provide a good user experience.
Is Invoice to Go Established and Reputable?
Invoice to go has several signs of being an established and reputable business:
- Launched in 2012, so has been around for over 10 years
- Serves over 200,000 businesses
- Positive reviews from well-known business sites (e.g. Capterra, G2)
- Headquartered in San Francisco with over 100 employees
- LinkedIn page shows many employees with roles listed
- Active on social media like Twitter and Facebook
These factors suggest invoice to go is a real legitimate company that is not likely to be a “fly-by-night” scam operation. The long history and large customer base give it credibility in the invoicing software space.
Does Invoice to Go Have Any Scam Warnings Against it?
Searches on scam warning sites like Ripoff Report, ScamAdvisor, ScamSearch and Better Bureau Online show no scam warnings or complaints against invoice to go.
If it were a scam, there would likely be scam reports calling it out, so the lack of warnings is an indicator that the invoicing software is safe to use.
Conclusion
Based on the available information, there is no evidence that invoice to go is a scam. The key facts indicate it is a legitimate invoicing software business:
- It has overwhelmingly positive customer reviews.
- It provides real contact information.
- Its pricing and billing practices are transparent.
- It offers a free trial.
- It has security measures to protect user data.
- It has helpful customer support options.
- It is an established company with years in business.
- There are no scam warnings or alerts against it.
While no company is perfect, any minor issues appear to be standard customer complaints rather than signs of a scam. Invoice to go provides valuable and helpful invoicing software to thousands of satisfied businesses.
In summary, potential users can feel confident signing up for invoice to go as it is a legitimate platform that aims to make invoicing and payments easy for its customers, not scam them. Any small business or freelancer looking for an invoicing solution should feel secure checking out invoice to go’s free trial.
Frequently Asked Questions
Is invoice to go completely free?
No, invoice to go offers a free trial with limited features but charges monthly fees for full access to its paid plans. However, the free trial is unlimited so you can test it out as long as you want before paying.
Does invoice to go offer discounts?
Yes, invoice to go occasionally offers discounts for annual billing rather than monthly plans. It also sometimes runs holiday sales and promotions that lower prices for new users.
Can you export data from invoice to go?
Yes, invoice to go allows exporting all your invoices, client data, and other information in CSV/Excel format at any time. This makes it easy to switch software if needed.
Is there a mobile app for invoice to go?
Yes, invoice to go offers iOS and Android mobile apps so you can create, view and send invoices on the go from your smartphone.
Does invoice to go integrate with accounting software?
Yes, invoice to go integrates with many popular accounting software programs like QuickBooks Online, Xero, Sage and more. This allows seamless syncing of invoice data.
Can you accept online payments through invoice to go?
Yes, invoice to go allows sending invoices with an online payment link so customers can easily pay by credit card with just a click.
How does invoice to go customer support compare?
Reviews state invoice to go’s customer support is timely, knowledgeable and helpful for any issues that may arise during onboarding or use of the platform.
Is invoice to go PCI compliant?
Yes, invoice to go meets PCI compliance standards for secure handling of credit card data and payments. This ensures financial information stays safe.
Can invoice to go handle invoicing globally?
Yes, invoice to go supports sending invoices in multiple currencies based on your client’s location. This enables global invoicing capabilities.
Is there invoice tracking in invoice to go?
Yes, invoice to go provides complete tracking of sent invoices. You can see when a client receives, views or pays an invoice and get reminded about overdue invoices.
Does invoice to go have adequate security practices?
Yes, invoice to go utilizes encryption, data access controls, third-party audits, and more security methods to protect customer data and ensure the platform is secure.
