If you receive the error message “There was an issue sending your message, please try again” when trying to send a message on LinkedIn, it typically means there was a problem or interruption when LinkedIn attempted to deliver your message. There are several potential reasons why this error occurs and a few things you can try to resolve it.
What causes the “issue sending message” error on LinkedIn?
Here are some of the most common reasons you may see this error message on LinkedIn:
- Temporary server or network issues – LinkedIn may be experiencing intermittent technical difficulties sending messages. This is often temporary.
- Recipient’s inbox is full – If the person you’re messaging has a full inbox, LinkedIn can’t deliver the message.
- Recipient has email notifications disabled – If the recipient has disabled email notifications for LinkedIn messages, it can cause delivery failures.
- Restricted recipient – You may not be able to message someone due to their account settings or privacy restrictions.
- Blocked words – Your message may contain words or phrases blocked by LinkedIn’s filters.
- Spam filters – LinkedIn’s spam filters may have flagged your message as suspicious, blocking delivery.
- Attachment issues – Trying to send prohibited file types or overly large attachments can cause errors.
- Network connection issues – Unstable internet connections can interfere with LinkedIn’s ability to deliver messages.
How to fix “There was an issue sending your message” error
If you encounter the message sending error on LinkedIn, here are some troubleshooting tips:
Wait and try again
If it’s a temporary network or server problem on LinkedIn’s end, waiting a few minutes and trying to resend the message often resolves the issue. Outages don’t typically last long.
Check recipient’s inbox capacity
Make sure the recipient’s inbox is not full by asking them to confirm or reduce the number of unread messages. Inboxes are capped at 20,000 unread messages.
Ask recipient to check email notifications
The recipient should ensure they have email notifications enabled for LinkedIn messages under their account settings. Otherwise, they won’t be notified of new messages.
Review recipient’s profile for restrictions
Some members limit who can message them based on relationship, network or account type. You may not be able to message them.
Avoid blocked keywords
Check your message for trigger words frequently used by spammers like “free,” “offer,” etc. Avoid including them if possible.
Check for attachment issues
LinkedIn only allows .doc, .docx, .pdf, and .txt attachments under 25MB in size. Remove any prohibited attachments.
Use a strong, stable connection
Switch to a faster, more reliable network if possible. Weak or unstable connections can disrupt message sending.
Clear LinkedIn cookies/cache
Try clearing your browser’s cookies and cache related to LinkedIn. Corrupted data could affect performance.
Log out and log back in
Sometimes simply logging out of LinkedIn and logging back in can resolve transient technical issues.
Try an alternate device
Attempt to send the message from a different device and network to isolate the issue.
Use LinkedIn’s feedback form
If all else fails, use LinkedIn’s feedback form to report the persistent error message. They may have a solution or identify a bug.
Best practices to avoid LinkedIn message errors
To reduce the chances of encountering LinkedIn’s “issue sending message” error in the future:
- Keep your inbox cleaned out and under the 20,000 message limit.
- Don’t disable email notifications for new LinkedIn messages.
- Be selective when limiting who can message you on LinkedIn.
- Craft messages carefully to avoid triggering spam filters.
- Only attach allowed file types and keep attachments small.
- Use reliable, high-speed internet for LinkedIn whenever possible.
- Clear cookies and cache periodically to prevent performance issues.
- Keep LinkedIn app and account updated on all devices.
- Report persistent or recurring message errors to LinkedIn for investigation.
What to do if the message sending error persists
If you continue to get the “issue sending message” error frequently and none of the above solutions fix it, here are a few additional things to try:
- Try messaging from an alternate account on LinkedIn.
- Contact LinkedIn customer support for troubleshooting help.
- Check LinkedIn’s service status page for any known issues.
- Restart your modem/router to refresh your internet connection.
- Update your Operating System and browser software.
- Clear all LinkedIn cookies and data then reauthenticate.
- Uninstall and reinstall the LinkedIn mobile app.
- As a last resort, delete and recreate your LinkedIn account.
What the “issue sending message” error means for you
When you encounter LinkedIn’s “there was an issue sending your message” error, it likely signals:
- Your message was not delivered to the intended recipient.
- A technical problem or glitch prevented LinkedIn from sending the message.
- You will need to resend the message once the issue is resolved for delivery.
- It’s usually a temporary error that can be fixed quickly via troubleshooting.
- Persistent message errors may require help from LinkedIn support to identify root cause.
- Your account, device, software or internet connection may require updates or fixes.
Warnings and risks of recurring message errors
While usually just an annoyance, ongoing issues with LinkedIn messaging errors can potentially lead to:
- Important messages not getting through.
- Delays coordinating with LinkedIn connections.
- Frustration and confusion for you and recipients.
- Others not receiving your messages impacting relationships.
- Missed job opportunities if messages to recruiters fail.
- Reputational damage if others think you ignored them.
- Wasted time constantly resending messages.
- Account restrictions if incorrectly flagged as spammer.
So don’t ignore persistent message sending errors – troubleshoot the issue promptly using LinkedIn support if needed.
Key takeaways
- The “issue sending message” error on LinkedIn usually indicates a temporary glitch or problem preventing message delivery.
- Common causes include technical issues, recipient inbox overloads, disabled notifications, and spam filtering.
- Try waiting and resending, checking recipient settings, using different devices, and contacting LinkedIn support.
- Frequent message errors should be addressed quickly to avoid reputational damage and missed opportunities.
- With the right troubleshooting, the error can typically be resolved so you can resume messaging normally.
