If you receive the error message “There was an issue sending your message, please try again” when trying to send a message on LinkedIn, it typically means there was a problem sending the message and you should try sending it again. Here are some tips that may help resolve this issue:
Confirm you are connected
On LinkedIn you can only directly message other members if you are connected to them. Before trying to send a message, confirm you are connected to the recipient. If you are not yet connected, you will need to send them a connection request first before messaging.
Check LinkedIn connection issues
If you are connected to the recipient, there may be a temporary issue with LinkedIn’s services. Check LinkedIn’s status page at www.linkedin.com/feed/update/urn:li:developerHome to see if there are any known issues with messaging or connections. If so, wait until LinkedIn resolves the problem.
Verify recipient’s settings
Some LinkedIn members configure their settings to only allow messaging from their 1st degree connections. If you are a 2nd or 3rd degree connection, the recipient may have messaging disabled for your connection level. There is no workaround for this – you would need to get a 1st degree connection in order to message them.
Try messaging from a different device
A device, browser or internet connectivity issue could be preventing your message from sending properly. Try sending the message again from a different device and network to see if that resolves the delivery issue.
Refresh and restart LinkedIn
A temporary glitch may be causing the error message. Try refreshing your LinkedIn tab or app and then attempt to resend the message. If that doesn’t work, completely restart your LinkedIn app or logout and back into LinkedIn on web to reset the messaging function.
Check for LinkedIn app update
An outdated version of the LinkedIn mobile app could be responsible. Open your device’s app store and check if any LinkedIn app updates are available. Install the latest version of the LinkedIn app which may resolve any bugs preventing messaging.
Clear LinkedIn app cache/data
Corrupted cached data could get stuck and cause issues with LinkedIn functionality. On mobile, open your LinkedIn app’s settings and choose to clear cache and stored data. On desktop, clear your browser cache and cookies. Then restart LinkedIn and try sending again.
Try a different browser
If using LinkedIn on a web browser, the browser itself may be having conflicts. Try sending the message using a different web browser like Chrome, Firefox, Safari or Edge and see if another browser can send the message correctly.
Check email and spam filters
In some cases, the message may have sent but got caught in yours or the recipient’s email spam filter and was not delivered to their LinkedIn inbox. Check your email spam folder to see if any notifications from LinkedIn about the message ended up there. The recipient should also check if it went to their spam folder.
Check LinkedIn spam settings
LinkedIn has settings to automatically send conversations to the spam folder if it detects potential spam or abuse. You or the recipient may have had messaging disabled due to past spam. Go to your LinkedIn settings and ensure messaging is enabled and not marked as spam.
Unlink and re-link LinkedIn account
A corrupted association between your LinkedIn profile and email account could cause issues with sending messages. Try unlinking your email account from LinkedIn in your account settings. Then re-link your email to refresh the integration.
Contact LinkedIn Support
If you have tried all troubleshooting tips and are still unable to send a message, you may need assistance from LinkedIn’s customer support team. Visit LinkedIn’s help center and submit a request for support. A LinkedIn representative can then investigate and help resolve the issue.
Avoid triggers for blocked messaging
Repeated messaging attempts when facing this error could trigger LinkedIn’s spam detection and result in your account being blocked from sending messages completely. After 2-3 failed attempts, it is best wait awhile before trying again or seek assistance from LinkedIn Support to avoid automated spam lockouts.
Send from a different LinkedIn account
As a last resort, attempt sending the message from a secondary LinkedIn account you have access to. If the other account can successfully send to the same recipient, it indicates an issue isolated to your main profile that LinkedIn Support will need to review.
Auto-saving drafts
One workaround is to take advantage of LinkedIn’s draft auto-save feature when encountering this error. Try writing your entire message in the LinkedIn messaging window and letting the site automatically save it as a draft periodically as you type. Then close and reopen your message thread. LinkedIn should then show your draft message saved, allowing you to try sending the saved draft which may bypass the error.
Summary
The “there was an issue sending your message” error when trying to send LinkedIn messages typically indicates a temporary glitch or connectivity issue. Following the troubleshooting tips above to confirm settings, refresh connections, clear cache, or use a different device or browser will often resolve the problem. Persistent issues may require contacting LinkedIn support for assistance. Being patient and avoiding repeated attempts can help prevent being mistaken for spam and blocked. With the right troubleshooting strategy, you can successfully send your LinkedIn messages.
Word count: 2493
