What happens if I cancel sales navigator?

Sales Navigator is a sales automation and lead generation tool by LinkedIn. It helps sales and marketing professionals identify new prospects, provide insights into existing contacts, and generally nurture relationships more efficiently. However, Sales Navigator requires a paid subscription, so you may be wondering what happens if you cancel your subscription and no longer have access to these features. In this comprehensive guide, we’ll outline the key things to expect if you cancel Sales Navigator, from how long you can still access your account to what features will no longer be available.

Access to Your Sales Navigator Account

Once you cancel your Sales Navigator subscription, you will lose access to the full suite of Sales Navigator tools and features. However, you will still be able to access your Sales Navigator account for a limited “grace period” after cancellation:

• Monthly subscription: If you pay monthly, you will have access until the end of your current billing cycle. For example, if you cancel mid-month, you will retain access until the end of that month.
• Annual subscription: If you pre-paid for an annual subscription, you will have access for 30 days after your cancellation date before your account is deactivated.

During this grace period, you can still login to your Sales Navigator account and access your existing contacts, leads, saved searches and other data. You can export or save any important information you want to retain.

Once your access expires after the grace period, your Sales Navigator account will be deactivated and you will no longer be able to login or access any data.

Loss of Sales Navigator Features and Data

When your Sales Navigator account is canceled, you will immediately lose access to the key features and data provided through the tool. Some of the main things you will no longer have access to include:

Sales Intelligence Data

• Contact insights and news updates on your saved leads and accounts
• Lead recommendations and new contact suggestions
• Advanced filtering and search to find contacts by industry, seniority, geography etc.
• Conversion history and projected spending insights on leads and accounts

Without a Sales Navigator subscription, you will no longer receive real-time alerts and intelligence on the leads and accounts you are tracking. This makes it much harder to identify promising new prospects or get timely news updates on existing contacts.

Relationship Building Tools

• Email tracking to see when contacts open and click your emails
• Cadence templates to automate and track outreach campaigns
• TeamLink collaboration tools
• Conversation statistics and talking point suggestions

Sales Navigator provides a suite of tools focused specifically on building stronger relationships and driving engagement with prospects. Without access to email tracking, automated outreach, and conversation analytics, you lose data-driven insights into how well your outreach is working and how prospects are responding.

Saved Data and Settings

• Lists of saved leads, accounts, searches and preferences
• Customized account settings, views, and columns
• Previous search history and filtering options used

While you can export your Sales Navigator data before cancellation, any customized settings, views, previous searches, etc. cannot be transferred or saved. Be prepared to redo any customizations and settings in LinkedIn or other sales tools you switch to.

Alternatives to Sales Navigator

Once Sales Navigator access expires, you will need to rely on LinkedIn’s free tools and other sales tech alternatives for profiling contacts and managing outreach. Some options include:

LinkedIn Free Version

You will still have access to core LinkedIn features to find and connect with prospects, including:

• Basic profile views and contact search
• Sending InMail messages
• Creating posts and joining groups for lead generation
• Limited profile filtering by geography, industry, job title

However, you will not have Sales Navigator’s advanced filtering, search, or insights.

Sales Engagement Platforms

Tools like Outreach or SalesLoft provide automation for email/LinkedIn outreach campaigns. However, they do not directly enhance LinkedIn data the way Sales Navigator does.

Chrome Extensions

Browser extensions like Link Assistant, Dux-Soup, and Lusha can provide quick contact data enrichment on LinkedIn. However, this is more limited functionality compared to Sales Navigator.

LinkedIn Recruiter

LinkedIn’s other sales product has some overlapping functionality with Sales Navigator when it comes to finding and managing leads. However, Recruiter is focused specifically on recruitment/hiring rather than general sales needs.

Key Takeaways

Here are some key points to keep in mind if you cancel your Sales Navigator subscription:

• Export/save any important Sales Navigator data before your access expires
• Be prepared to redo custom settings and preferences in other tools you switch to
• Leverage free LinkedIn tools and other extensions/platforms to enrich profiles
• Consider alternatives like Outreach or SalesLoft for automating campaigns
• Weigh the costs vs. benefits if you rely heavily on Sales Navigator data

While LinkedIn and other tools can provide partial functionality, cancelling Sales Navigator means losing access to robust lead intelligence and relationship building capabilities. Evaluate whether the features you will lose are critical or worth the subscription cost before cancelling your account.

Frequently Asked Questions

Here are answers to some common questions about what happens when you cancel Sales Navigator:

Can I regain access to Sales Navigator if I re-subscribe later?

Yes, if you cancel but later decide to resubscribe to Sales Navigator, you can reactivate your account. Your previous contacts, leads, and account data will still be available when you re-subscribe.

What happens to my TeamLink team and collaborations?

The TeamLink team workspace you set up in Sales Navigator will no longer be accessible once your account deactivates. Any teammates you collaborated with will lose shared access to leads, contacts, and campaigns.

Can I transfer Sales Navigator data or settings to other tools?

No, there is no ability to directly transfer Sales Navigator data or integrate it with other external tools or CRMs after cancellation. You will need to manually export data and re-create any views, lists, or settings.

Will my leads and contacts still be able to see my profile and activity?

Yes, cancelling Sales Navigator does not change your general public LinkedIn presence. Leads can still view your profile, connect with you, see your posts, etc. The only change is losing access to Sales Navigator features.

Can I get a refund if I cancel mid-subscription?

Unfortunately LinkedIn does not provide prorated refunds if you cancel your Sales Navigator subscription early. You will be billed the full amount for your current billing cycle/year.

Conclusion

Canceling Sales Navigator means losing access to robust tools for identifying prospects and building relationships, which can significantly impact sales performance. However, you can still leverage free LinkedIn features and other platforms to connect with leads if needed. Carefully evaluate whether giving up Sales Navigator data and automation will hurt your outreach before proceeding with cancellation.

Next Steps If You Cancel Sales Navigator

If you decide to proceed with cancelling your Sales Navigator subscription, here are a few recommended steps to take:

• Export your contacts – Save a list of your connections along with any data you want to retain, like contact history.
• Download searches and lists – Export any optimized searches for leads or accounts you want to reuse.
• Review alternative tools – Explore other platforms that can provide relevant functionality based on which Sales Navigator features you used most.
• Inform your team – If anyone collaborated with you via TeamLink, give them notice and discuss alternatives.
• Cancel auto-renew – Turn off auto-renew at least 48 hours before your next billing date to avoid being charged again.

With some planning, you can minimize disruption from cancelled Sales Navigator access. But carefully weigh the pros and cons, and the impact on your sales process, before making your final decision.

Further Reading

For more help adjusting to life after Sales Navigator, check out these additional guides:

Making the Most of LinkedIn’s Free Version

Get tips on optimizing your free LinkedIn tools for sales prospecting:

• Maximizing LinkedIn profile search
• Connecting with prospects
• Joining active LinkedIn Groups
• Publishing relevant content and posts

Top Sales Engagement Platform Alternatives

Discover the leading tools for automating and tracking outreach at scale:

• Outreach
• SalesLoft
• Groove
• SalesHandy

Browser Extensions To Enhance LinkedIn Data

Chrome extensions that provide contact enrichment and other helpful data:

• Lusha
• Dux-Soup
• Linkclump
• Clearbit (Reveal)

These resources can help fill important gaps after losing Sales Navigator. But for most sales teams, the robust functionality and automation Sales Navigator provides is well worth the subscription cost.