The unknown host error on LinkedIn refers to an error message that users may encounter when trying to access LinkedIn. This error indicates that the domain name system (DNS) is unable to resolve the domain name linkedin.com to its corresponding IP address.
What causes the unknown host error on LinkedIn?
There are a few potential causes for the unknown host error on LinkedIn:
- DNS server issues – The DNS servers that your device or network uses may be having issues resolving domain names. This could be due to DNS server outages or misconfigurations.
- Local network issues – There may be problems with your local network connection that are preventing proper DNS resolution. For example, firewall or router misconfigurations.
- LinkedIn server issues – LinkedIn’s servers could be experiencing downtime or other technical problems, causing the domain to be unreachable.
- ISP blocking – In some cases, internet service providers may block access to certain sites and services, which could result in an unknown host error.
- Browser cache – Outdated DNS records stored in your browser’s cache could be causing incorrect domain name resolutions. Clearing the cache may resolve this.
- Computer malware – Malware infections on your computer could be interfering with DNS requests and causing DNS resolution failures.
How to fix the unknown host error on LinkedIn
Here are some steps you can take to troubleshoot and fix the unknown host error when trying to access LinkedIn:
- Check LinkedIn status – First, check LinkedIn’s status page or Twitter feed to see if they are experiencing an outage. If they are, you’ll have to wait for them to resolve it.
- Restart your router and modem – Reset your network devices by turning them off and back on. This may clear up any temporary DNS issues.
- Flush your DNS cache – On most operating systems you can flush cached DNS records by typing “ipconfig /flushdns” into a command prompt window.
- Change your DNS servers – Try temporarily using Google’s public DNS servers (8.8.8.8 and 8.8.4.4) or OpenDNS instead of your ISP’s servers.
- Use a different network – Connect your computer or device to a different wifi or mobile network to see if the issue is specific to one network.
- Disable VPN or proxy – If you are using a VPN or proxy service, disable it temporarily to rule out network interference.
- Reset browser cache – Clear your browser cache and cookies to eliminate any outdated DNS records stored locally.
- Scan for malware – Run a malware scan to check if your system has been infected with anything that could be manipulating DNS queries.
- Contact your ISP – If other troubleshooting steps don’t work, reach out to your internet service provider for assistance.
What to do if the unknown host error persists
If you still see the unknown host error when attempting to access LinkedIn after trying the troubleshooting steps, here are some things you can do:
- Use an alternate browser – Try accessing LinkedIn from a different web browser like Chrome, Firefox, or Edge to see if the issue is isolated to one browser.
- Try on a different device – Attempt to access LinkedIn from a mobile device or another computer on a different network. This can help determine if the problem is device or network specific.
- Ping LinkedIn – Open a command prompt and type “ping linkedin.com” to check if you’re able to reach LinkedIn’s servers. If the ping fails, it indicates a network-wide issue reaching the domain.
- Add LinkedIn to trusted sites – In Internet Explorer, you can add linkedin.com to the trusted sites zone, which may resolve domain name errors.
- Edit your hosts file – Add an entry mapping LinkedIn’s IP address to their domain name in your hosts file. This overrides any DNS issues.
- Use a VPN – Connect to a virtual private network (VPN), which can provide a temporary workaround to your DNS issues.
- Wait it out – The problem could be temporary and may resolve itself if you wait awhile and try again later.
- Contact LinkedIn – If all else fails, reach out to LinkedIn’s customer support and make them aware of the persistent unknown host error.
How to prevent the unknown host error
Here are some tips to help avoid getting the unknown host error for LinkedIn and other sites in the future:
- Keep your devices and software up-to-date – Install the latest OS and browser updates which often include DNS and networking improvements.
- Use reliable DNS servers – Stick to dependable, well-maintained public DNS servers like Google or OpenDNS.
- Configure DNS settings properly – If manually configuring DNS settings, double check that you have entered valid DNS IP addresses.
- Maintain your hosts file – Check your hosts file occasionally for incorrect or duplicate entries that could interfere with DNS.
- Use encrypted DNS – Enable DNS over HTTPS or DNS over TLS to prevent snooping or manipulation of DNS queries.
- Monitor for malware – Be diligent about scanning for malware and viruses to prevent DNS hijacking on your devices.
- Don’t override security certificates – Avoid disregarding invalid SSL certificates, which could allow interception of DNS traffic.
- Report persistent issues – Notify your ISP and sites like LinkedIn about any recurring domain resolution failures.
- Configure backup DNS – Set a secondary DNS server that you can fail over to if your primary DNS has issues.
- Investigate network outages – If you experience frequent internet drops or slowdowns, have your ISP check for network problems.
Conclusion
The unknown host error for LinkedIn is generally caused by DNS resolution failures that prevent the domain name from being translated into an IP address. It can often be fixed by flushing the DNS cache, using alternate DNS servers, or troubleshooting your network and devices for connectivity issues. Persistent unknown host errors usually require investigation into potential problems with DNS servers, network hardware, or malware infections. Using reliable public DNS providers, keeping software updated, and monitoring your network for issues can help prevent these errors in the future.