Where to find LinkedIn sales navigator invoices?

LinkedIn Sales Navigator is a powerful sales and lead generation tool used by sales professionals across industries. It provides access to advanced search filters and saved leads to streamline the sales process. As with any paid software subscription, users of Sales Navigator receive periodic invoices for payment.

For most users, locating Sales Navigator invoices is straightforward. However, for those new to the platform or larger organizations with complex billing procedures, accessing invoices can be confusing. This article will walk through the step-by-step process for individuals and organizations to easily find Sales Navigator invoices.

Locating Invoices as an Individual User

For individual subscribers, LinkedIn sends Sales Navigator invoices directly to the email address associated with your LinkedIn account. Here are the steps to find invoices:

1. Log in to your LinkedIn account
2. Click on the “Me” icon at the top of your homepage
3. Select “Settings & Privacy” from the dropdown menu
4. Click on the “Email” tab
5. Check that the address under “Primary Email” is the one where you want invoices sent

Once your primary email is confirmed, you will receive an invoice from LinkedIn around the time of your billing date each month or year, depending on your subscription. Invoices will come from the email address [email protected]. Be sure to check your spam or promotions folder if you don’t see the invoices in your main inbox.

To review past invoices or see upcoming dues, visit the Sales Navigator billing page:

1. In Sales Navigator, click your profile image in the top right
2. Select “Billing” from the dropdown menu
3. Here you will see your current subscription plan, next billing date, and access to download past invoices

Downloading and saving your Sales Navigator invoices provides a record for your accounts. You can add [email protected] to your contacts so future invoices go directly to your primary inbox.

Finding Invoices for Organizational Accounts

The process for finding invoices for company or organizational Sales Navigator accounts involves a few extra steps. Here’s how billing and invoice access works for multi-seat subscriptions:

• The company administrative contact who purchased the Sales Navigator subscription will receive invoices to their registered billing contact email
• Additional seat holders will not receive invoices directly
• Invoices can be accessed by any user through the company’s Sales Navigator admin console

To access invoices as an individual user under an organization subscription:

1. Log in to your Sales Navigator account
2. Click your profile picture and select “Account settings”
3. In the left sidebar menu click “Billing & Payments”
4. This will open your company’s admin console showing the subscription plan, billing details, and access to all invoices

Company administrators can also change the billing contact email, update payment methods, and manage other billing details through this console. For administrators seeking to consolidate Sales Navigator billing and invoices with other LinkedIn

Using Filters to Find Past Invoices

LinkedIn Sales Navigator conveniently keeps your entire billing history and archived invoices within your account settings. However, with months or years of invoices, locating a specific past bill can be tricky. Use these tips to filter and find old invoices fast:

• Click into the “Past Invoices” tab in your account’s billing settings
• Select the date range using the filters at the top to narrow your search
• Use the search bar to find invoices by keywords like the invoice number, month, or year
• Filter by status to show only paid, unpaid, canceled, or refunded invoices
• Click the column headings like “Date” or “Amount” to sort invoices chronologically or by dollar value

The filters and search settings make finding any past Sales Navigator invoice quick and easy. Try different combinations of filters to locate the specific invoice you need.

Troubleshooting Missing or Wrong Invoices

While most users can easily access Sales Navigator billing records, you may occasionally encounter issues with missing or incorrect invoices. Some troubleshooting tips include:

• Check for typos or misspellings in the billing email address on your Sales Navigator account
• Look for invoices in spam folders or redirect filters that may block the [email protected] email
• For organizational accounts, confirm you are logged into the admin console to view all billing records
• Contact LinkedIn customer support if invoices consistently go to the wrong recipient
• Compare invoices carefully with your subscription plan and billing cycle to identify any discrepancies

Reporting problems promptly can help identify and resolve invoicing mix-ups. LinkedIn’s customer service can investigate missing or incorrect invoices and resend them to you.

Changing Billing Email and Invoice Settings

For individual subscribers, the email address on your LinkedIn profile receives Sales Navigator invoices. Organizational accounts have separate billing contacts. In both cases, it may become necessary to update where invoices are sent. Here is how to update invoice email settings:

Individual Subscribers

1. From your LinkedIn homepage, click your profile picture > Settings & Privacy
2. Go to the Email tab
3. Change the Primary Email to the desired invoicing address
4. Click Save Changes

Changing this primary email will update where all LinkedIn communications, including Sales Navigator billing, are sent moving forward.

Organizational Accounts

1. Navigate to your company’s Sales Navigator admin console
2. Click Billing & Payments (in left sidebar menu)
3. Under Billing Contact, click Change
4. Enter the new billing email address
5. Click Submit to save the change

The updated billing contact will receive future Sales Navigator invoices for your organization. Be sure to notify accounting teams of this change.

Downloading and Saving Sales Navigator Invoices

Accessing past and current Sales Navigator invoices is easy from your account billing settings. But it’s also smart to download invoices for your records. Here’s how to save invoices:

1. Go to the Past Invoices tab in your billing settings
2. Click the download icon next to any invoice to save as a PDF
3. Choose a logical place to store invoices like a “LinkedIn Sales Navigator” folder
4. Name files clearly by invoice number and date
5. Set calendar reminders to download invoices on a regular basis

Downloading invoices provides offline access and backups. You can also forward invoice PDFs easily to accounting teams or managers approving expenses.

For companies, additional tips include:

• Grant invoice access permissions to appropriate teammates
• Consider integrating Sales Navigator billing with accounting software
• Route invoices into your accounts payable workflow

With proper organization and storage, Sales Navigator invoices can be accessed anytime. Automate downloads and centralize with other software systems to optimize recordkeeping.

Paying Sales Navigator Invoices

To maintain uninterrupted access to Sales Navigator, it’s crucial to pay invoices promptly each billing cycle. Here are tips for hassle-free invoice payment:

• Add [email protected] to your email contacts for easy tracking
• Review billing due dates in your settings to anticipate upcoming payments
• Pay directly from the invoice email via the secure embedded payment link
• Log into your LinkedIn billing to pay open invoices anytime
• Use autopay features to enable automatic credit card payments

Individual subscribers can update credit card details through their LinkedIn account settings. Organizations can manage cards on file in the admin console billing settings.

If you ever encounter issues with declined payments, reach out to the LinkedIn support team promptly to resolve. Unpaid invoices can lead to subscription suspensions, so maintain valid payment methods at all times.

Getting Receipts for Expense Tracking

Users who expense Sales Navigator to a company will require invoice receipts for their records. Here are some options to obtain receipts:

• Forward invoice emails from LinkedIn to obtain digital copies
• Download and print invoices from your Sales Navigator billing records
• Take screenshots of invoices showing key details like date and amount
• Contact LinkedIn support to request duplicate copies if originals are unavailable

Clearly label all receipts with the purchase dates, your details, and notes on the business purpose. This ensures you have the documentation needed should any questions arise come reimbursement time.

Canceling Sales Navigator and Final Billing

Sales Navigator subscriptions can be canceled at any time via account settings. However, you will still receive a final prorated invoice covering the last billing period up to the cancellation date. Follow these steps when churning:

1. Log into Sales Navigator and go to account settings
2. Select “Cancel Subscription” and follow prompts to confirm
3. Note the final billing date shown – you will be invoiced once more up to this date
4. Access the final invoice when received and process payment

Remember to download any outstanding invoices prior to canceling. You will lose billing record access after your subscription ends. For organizational accounts, notify your finance teams to reforecast budgets factoring the last invoice.

Conclusion

LinkedIn Sales Navigator simplifies sales intelligence and outreach with powerful prospecting tools. But its billing and invoices can cause confusion, especially for large organizations. This guide provides a comprehensive look at where Sales Navigator sends invoices, how to access them, troubleshooting issues, updating billing details, payment options, and steps for canceling accounts.

Following the best practices outlined above, individual subscribers and enterprise administrators can stay informed on upcoming and past charges. With a clear system to manage invoices, organizations can optimize budgets and cash flow. Don’t let billing uncertainty negatively impact your Sales Navigator subscription and selling strategy.