There are a few common reasons why you may not be receiving verification emails from LinkedIn when trying to create a new account or make changes to your existing account. Verification emails are an important part of keeping your LinkedIn account secure, so not receiving them can be frustrating. In this article, we’ll go over some of the top reasons your LinkedIn verification emails may not be coming through and provide troubleshooting tips to help you get back on track.
What are LinkedIn verification emails?
LinkedIn will send out verification emails in a few common situations:
– When you initially sign up for a new LinkedIn account – An email will be sent to verify your email address and complete the signup process.
– When you add a new email address to your existing LinkedIn account – You’ll need to verify any new email addresses you add to confirm you control that email inbox.
– When you make certain changes to your account like updating your password or email address – LinkedIn will send an email confirming the change was initiated by you.
These verification emails contain a unique link that you need to click to confirm the action. This extra step helps improve security and prevent unauthorized changes. So if these emails aren’t arriving in your inbox, it can create problems managing your account.
Why am I not receiving LinkedIn verification emails?
There are a few main reasons your LinkedIn verification emails may not be making it to your inbox:
Incorrect Email Address
Double check that you entered your email address correctly when signing up or making account changes. Even small typos can mean the verification email gets sent to the wrong address. Log into your LinkedIn account and verify your email address is entered properly in your account settings.
Emails Blocked by Spam Filter
Spam filters may sometimes mistake legit LinkedIn emails as junk and prevent them from reaching your inbox. Check your spam, junk, and other filtered folders for any missing verification emails. You can mark LinkedIn as a safe sender so future emails bypass the spam filter.
Full Inbox
If your email inbox is full, new messages like LinkedIn verification emails may get rejected without you seeing them. Try clearing out some messages to free up space and request LinkedIn resend the verification email.
Incorrect Email Case Sensitivity
Some email providers differentiate between uppercase and lowercase letters in addresses while others don’t. For example, [email protected] and [email protected] would go to different inboxes on some services. Make sure the case matches how your email is set up.
Firewalls or Email Blocking
Some network firewalls or email providers may block messages from certain domains like LinkedIn. This usually applies more with school or work networks. Check with your IT or email provider.
Temporary Email Issue
Occasional technical issues with your email service could also prevent verification emails from coming through. Check LinkedIn’s status page at www.linkedin.com/help/linkedin to see if they are reporting any known email delivery problems.
Troubleshooting Tips
If you’ve checked for the common issues above and are still not receiving LinkedIn verification emails, here are some troubleshooting steps to try:
Request LinkedIn Resend the Email
On LinkedIn’s website, find the page related to the action you were attempting (updating email, resetting password, etc.) There should be an option to resend the verification. Click this link and monitor your inbox.
Use an Alternate Email Address
Attempt the process that requires verification (signup, password reset, etc) but use an alternate email address you have access to. See if the verification email arrives there. This confirms whether the issue is your main email blocking LinkedIn.
Check Email On Multiple Devices
Email glitches could affect one device but not others. Check your inbox on your phone, computer, tablet, etc using different connections like mobile data vs WiFi to see if emails come through on a different device.
Contact LinkedIn Support
If you still can’t find the missing verification emails, reach out to LinkedIn’s customer support for additional troubleshooting help. They may be able to confirm delivery or resend verification messages.
Temporarily Lift Email Blocks
As a test, you can temporarily lower your spam filter sensitivity or whitelist the LinkedIn domain. After receiving the verification email, you can reinstate the previous settings.
Update Browser and Email Apps
Using outdated software could potentially disrupt LinkedIn’s verification process. Ensure your browser, email app, and mobile apps are updated to the latest versions.
Preventing Future Missing Verification Emails
Once you’ve resolved your missing verification emails from LinkedIn, there are some precautions you can take to help ensure it doesn’t happen again:
– Add the LinkedIn domain (@linkedin.com) to your email contacts so messages are less likely blocked.
– Adjust any incorrect email case sensitivity or spelling within your LinkedIn account.
– Mark past LinkedIn emails as “not spam” to train your spam filters.
– Maintain current software including your browser, email apps, and security suites.
– Periodically log into LinkedIn and check your account settings are configured properly.
– Keep your inbox organized and under the storage limit.
– Review LinkedIn’s help center for any status alerts on email delivery issues.
When to Contact LinkedIn Support
If you’ve exhausted all the standard troubleshooting tips and are still not receiving important verification or security emails from LinkedIn, it’s time to reach out to their customer support team directly for additional help.
Some examples of when you may need LinkedIn’s assistance:
– You’ve requested multiple resends with no result.
– You’ve checked all folders and devices but see no emails.
– You received error messages when attempting to resend.
– You upgraded to a paid LinkedIn account but received no confirmation.
– Your primary email provider appears to be blocking LinkedIn entirely.
– Suspicious account changes were made without verification steps.
LinkedIn’s online help center has forms to request support by email or phone depending on the urgency of your issue. Be prepared to provide details on the specific problem, troubleshooting steps you’ve tried, relevant error messages, and your LinkedIn account information.
Conclusion
Missing important verification or confirmation emails from LinkedIn can definitely be annoying and disrupt your account management. But in many cases, the issues can be resolved with some simple checks of your spam folders, inbox settings, account information, and software updates. Make sure to thoroughly troubleshoot on your end before contacting LinkedIn support. Also take preventative steps like whitelisting LinkedIn and keeping your inbox organized going forward. With a few proactive measures, you should be able to ensure all future security and verification emails from LinkedIn reach your inbox as expected.
Reason | Troubleshooting Tips | Prevention |
---|---|---|
Incorrect email address | Double check email entered correctly in LinkedIn account settings | Maintain correct email info in LinkedIn account |
Emails blocked by spam filter | Check spam folders, whitelist LinkedIn domain | Mark LinkedIn emails as “not spam” to train filters |
Full inbox | Clear messages to free up space, have LinkedIn resend | Keep inbox organized and under storage limit |
Incorrect email case sensitivity | Ensure case matches email setup | Use consistent casing within LinkedIn account |
Firewalls blocking LinkedIn | Check with IT department or email provider | Add exceptions for LinkedIn domain |
Temporary technical issue | Check LinkedIn status page, try alternate email | Maintain updated software versions |