There are a few reasons why you may not be able to see all of your LinkedIn connections:
You’ve reached the connection limit
LinkedIn limits the number of connections you can have based on your account type. Here are the connection limits:
Account Type | Max Connections |
---|---|
Basic | 30,000 |
Business Plus | 30,000 |
Sales Navigator Professional | 30,000 |
Recruiter Lite | 30,000 |
Premium Business | 90,000 |
Sales Navigator Team | 90,000 |
Recruiter | 90,000 |
Premium Hiring | 90,000 |
If you’ve reached the connection limit for your account type, you won’t be able to see or connect with more people until you upgrade to a higher tier account or remove some existing connections.
You have lots of incoming connection requests
If you have a lot of pending incoming connection requests, these people won’t show up in your list of connections until you confirm them. Go to the “My Network” section and click “Manage requests” to view and accept any pending requests.
You’re only viewing 1st degree connections
By default, LinkedIn only shows you 1st degree connections – people you are directly connected to. To see 2nd and 3rd degree connections, go to the “My Network” section and change the “Your Connections” filter from “1st” to “2nd” or “3rd”.
You’ve blocked some connections
If you’ve blocked other members, they won’t show up in your connections list. To see blocked members, go to your profile settings and view your blocked list. Remove anyone you want to see again in your connections.
LinkedIn connection syncing issues
In rare cases, a syncing error may cause some of your connections to become temporarily hidden. Try refreshing the page or logging out and back in to trigger a re-sync. If the issue persists, contact LinkedIn customer support.
You have a private profile
If your LinkedIn profile visibility is set to “Private”, other members won’t be able to find or connect with you on LinkedIn. Double check that your profile is set to the default “Public” visibility.
Troubleshooting tips
Here are some troubleshooting steps to try if you’re still not seeing all of your LinkedIn connections:
Refresh your browser
Refreshing the page can help load all connections if there was a temporary display issue.
Log out and log back in
Logging out and back in to LinkedIn may also fix connection syncing problems.
Clear your browser cache
Try clearing your browser’s cache and cookies to eliminate any corrupted data. Then refresh LinkedIn.
Use a different browser or device
Check LinkedIn on a different web browser or device to see if the connections display properly there. This helps determine if the issue is browser-specific.
Check LinkedIn on desktop vs. mobile
Connections may display differently on mobile vs. desktop. So view LinkedIn on both to compare.
Update the LinkedIn mobile app
On your mobile device, go to the app store and install any available updates for the LinkedIn app. Updates sometimes include bug fixes.
Check your internet connection
Make sure you have a stable internet connection. Connectivity issues could prevent connections from loading properly.
Contact LinkedIn support
If you still can’t see all connections after trying the above steps, contact LinkedIn customer support for personalized troubleshooting.
Preventing missing connections
Here are some tips to prevent connection issues from happening in the first place:
Manage your connection requests
Regularly check and accept or decline incoming connection requests. Don’t let them pile up unseen.
Watch your connection limit
Monitor how many connections you have as you approach your account limit. Upgrade your account if needed.
Be selective about who you connect with
Connecting only with people you know and interact with makes it easier to maintain your network.
Re-confirm your connections periodically
Every so often, scroll through your connections list and re-confirm those you still want to be connected to.
Remove outdated or unused connections
Do some periodic “LinkedIn spring cleaning” to remove connections no longer relevant to you.
Sync LinkedIn with your email contacts
Use the LinkedIn mobile app to sync your email contacts. This can help reconnect you with contacts.
Notify connections of a profile visibility change
If you need to change your profile to private, let your network know first so you don’t lose touch.
Conclusion
A truncated connections list on LinkedIn is generally just a temporary glitch or user error. In most cases, the issue can be fixed by refreshing, logging in/out, clearing cookies, updating the app, or contacting customer support. To avoid losing touch with connections, maintain your network by keeping requests in check, removing outdated contacts, and periodically re-confirming your connections. With some simple housekeeping, you can ensure your LinkedIn network is up to date.