LinkedIn’s carousel feature allows users to showcase multiple pieces of media in a scrolling banner on their profile. This eye-catching element enables you to display images, videos, PDFs, and more to visitors in an engaging way. However, some users have reported issues with the carousel not showing up for them. There are a few potential reasons why you may not see the carousel option on your LinkedIn profile.
LinkedIn’s Rollout of the Carousel Feature
The most common reason is that LinkedIn has not yet rolled out the carousel feature to your particular account. LinkedIn tends to introduce new features gradually, testing them out with small groups of users before making them available to everyone. The carousel option is currently still in the process of rolling out globally to all LinkedIn members.
Even though your connections may already have access to the carousel, it does not necessarily mean you will as well. LinkedIn often activates features in stages, starting with a percentage of user accounts. Be patient, as you should eventually see the carousel feature appear for your profile too as the rollout continues.
LinkedIn Carousel Eligibility Requirements
In addition to the gradual rollout, LinkedIn has certain eligibility requirements that users must meet to access the carousel feature. To unlock the carousel option, your LinkedIn profile must:
- Be a public profile, not private
- Be an individual member account, not a company page
- Have an All-Star profile with a completed About section
Ensuring your profile meets these requirements is key to getting the carousel to appear. Double check that your account settings are public, your profile is fully optimized with a photo and filled out sections, and you are logged into an individual member account rather than a business page.
How to Find the Carousel Option
When available, you can access the carousel feature by following these steps:
- Go to your LinkedIn profile page
- Click “Add profile section”
- Select the “Media” option
- Choose “Carousel” from the media types
The carousel option will appear in the list of media types you can add to your profile if your account has access. If not, continue optimizing your profile until the feature unlocks.
Troubleshooting Tips
If you meet the profile eligibility requirements but still don’t see the carousel, here are some troubleshooting tips:
- Make sure you have the latest version of the LinkedIn app
- Force quit and relaunch the LinkedIn app
- Log out and back into your LinkedIn account
- Clear the app cache and data
- Uninstall and reinstall the LinkedIn app
- Try accessing LinkedIn from a desktop browser instead of the mobile app
Resetting the app and your account can help surface new features that may be glitching. Desktop browsers also tend to get new options sooner than the mobile experience. Still no luck? You likely just have to wait until LinkedIn rolls the carousel out to your profile.
Using a Carousel Workaround
If you are eager to have a carousel, some users have come up with a workaround using the existing media options:
- Add a video media element
- Upload a multi-page PDF document
- The PDF pages will scroll like a carousel
While not exactly the same, this lets you mimic some of the carousel functionality until you gain official access. The benefit is more limited however, as visitors cannot click through or engage with each page/image like a true carousel.
When Will I Get Access to the LinkedIn Carousel?
It is hard to predict exactly when the carousel will become available for any given user. LinkedIn has not provided details on the timeline of its gradual rollout. Access seems to be somewhat random based on internal testing. All that is known is the carousel is still in the process of expanding to all users globally.
The best way to get the carousel sooner is to make sure your profile is as strong as possible. A fully optimized All-Star account with all sections completed is more likely to be picked for early access than an incomplete profile. Maintaining a public profile and being an active individual user can also help.
Otherwise, the carousel option should arrive at some point automatically as long as you meet the eligibility requirements. It simply requires waiting for LinkedIn to activate it for your account, which may take weeks or months depending on their launch schedule.
The Benefits of Unlocking the LinkedIn Carousel
Once available, the LinkedIn carousel provides some great benefits for your profile and personal brand. Key advantages include:
- Showcase up to 10 pieces of media in an eye-catching, visual format
- Highlight important projects, publications, content, and media
- Improves profile aesthetics with dynamic rotating images and videos
- Enable visitors to click through and engage with your media seamlessly
- Display media natively in the LinkedIn feed without link clicks
- Surfaces your brand and talents to more people as they scroll feeds
In short, the carousel creates more opportunities to flaunt your work and engage your professional network. It is well worth the wait for access to this powerful profile enhancement.
Frequently Asked Questions
Why do some LinkedIn users have the carousel and others don’t?
The carousel is being gradually rolled out to LinkedIn members. Only a percentage of user accounts can currently access the feature, with more getting it over time. LinkedIn tends to test new products this way before launching globally.
How do I get the LinkedIn carousel on my profile?
There is no way to instantly get the carousel. You must wait for LinkedIn to enable it for your account, which depends on their rollout schedule. Make sure your profile is public and All-Star optimized to potentially get access sooner.
Can companies or business pages use the LinkedIn carousel?
No, only individual member accounts are eligible for the carousel feature at this time. Company and business pages cannot access or post carousels.
Is the LinkedIn carousel available on desktop or just mobile?
The carousel can be accessed and posted via both desktop and the LinkedIn mobile app. However, some users have reported seeing it on desktop before mobile as LinkedIn continues its gradual launch.
How many images, videos, PDFs, etc. can I add to the LinkedIn carousel?
LinkedIn currently allows up to 10 pieces of media to be included in your carousel. You can mix and match different file types in your carousel if you want.
Can I reorder or rearrange content in my LinkedIn carousel?
Yes, you can change the order of items in your carousel at any time. Simply access the edit option for the carousel and drag and drop items to customize the sequence.
Conclusion
The LinkedIn carousel provides an impactful way to display your best content directly in the feed. But not all users have access yet, as LinkedIn completes its gradual rollout. Ensure your profile meets the eligibility requirements. Then focus on patience and occasionally checking for the carousel option while waiting for LinkedIn to activate it for your account. With the carousel, you can reinforce your brand and engage your network on LinkedIn in exciting new ways.