There are a few common reasons why the LinkedIn app may keep closing or crashing on your phone:
Outdated app version
One of the most common reasons is that you don’t have the latest version of the LinkedIn app installed. LinkedIn releases updates to their app regularly to fix bugs and improve performance. If you haven’t updated in a while, your version of the app may have issues that are causing it to crash or close unexpectedly.
To update the LinkedIn app, go to the App Store (iOS) or Google Play Store (Android) and search for LinkedIn. If an update is available, install it and see if that resolves your issue. Make sure to enable automatic updates on your device so you always have the most current version.
Insufficient device storage
The LinkedIn app requires a certain amount of free storage space on your phone in order to function properly. If your phone is low on storage, it can cause performance issues and app crashes.
Try clearing up some space by deleting unused apps, photos, videos or other files you no longer need. A good rule of thumb is to make sure you have at least 500MB of free space available.
After freeing up space, check if the LinkedIn app stops closing unexpectedly. If the crashes persist, it’s likely another issue causing the problem.
App data and cache
Corrupted app data and cached files can also lead to strange app behavior like crashing. Clearing the LinkedIn app’s data and cache forces the app to start fresh, which may resolve any underlying data issues.
On an iPhone, go to Settings > LinkedIn and tap Clear Cache and Clear Data. On Android, go to Settings > Apps > LinkedIn and tap Clear Cache and Clear Data. Restart the LinkedIn app and see if the crashes have stopped.
Outdated device software
Having your device run on the latest software version is important. Software updates contain bug fixes, security patches and improvements that keep apps performing their best.
If your device is out of date, it can cause compatibility issues with newer versions of apps like LinkedIn. Make sure your iPhone, iPad or Android device has been updated to the latest iOS or Android OS version available.
Check for any pending software updates under Settings. Install the updates, restart your device, then test if LinkedIn has stopped crashing.
Troubleshooting steps
If updating the LinkedIn app, clearing cache/data and software updates don’t resolve the crashing issues, try these troubleshooting steps:
Restart your device
A simple device restart can clear out any memory issues or glitches that are causing the app to crash. Power your phone off completely and turn it back on. Then launch the LinkedIn app to see if the restart helped.
Check if LinkedIn is down
It’s possible the crashes could be due to problems on LinkedIn’s end. Check sites like Downdetector to see if other users are reporting LinkedIn outages when you experience the app closing. If there is an outage, you’ll have to wait until LinkedIn resolves the problem on their end.
Disable battery optimizations
Some newer Android phones have battery saving features that force apps to sleep when not in frequent use. This can interfere with LinkedIn running properly in the background.
Go to Settings > Apps > Special app access > Optimize battery usage and ensure LinkedIn is not set to optimize battery life. This will exclude it from power saving restrictions.
Reset advertising ID
Resetting your device’s advertising ID can clear up issues caused by outdated, corrupted ad profiles. On iPhone, go to Settings > Privacy > Advertising and tap Reset Advertising Identifier. On Android, go to Google Settings > Ads > Reset advertising ID.
Reinstall the LinkedIn app
If all else fails, your last resort is to uninstall and reinstall the LinkedIn app:
– On iPhone, tap and hold the LinkedIn icon until it starts jiggling, then tap the X to delete. Go to the App Store and reinstall LinkedIn.
– On Android, go to Settings > Apps, select LinkedIn and tap Uninstall. Then go to the Play Store and reinstall the app.
Be sure to backup any important data before uninstalling. Reinstalling gives you a clean slate which should eliminate any lingering bugs causing the app to crash.
Common crash causes
Here are some of the most common triggers that can cause the LinkedIn app to repeatedly close or crash during use:
Viewing long feeds
Scrolling through lengthy feeds or posts can overload the app and cause it to crash, especially if there are lots of graphics and videos. Try simplifying your feed content to reduce frequency of crashes.
Background app refreshing
If you have background app refresh enabled, this lets LinkedIn periodically update content in the background which can drain resources and make the app more prone to crashing. Consider disabling background app refresh in your device settings.
Switching between apps
Rapidly switching between apps can sometimes destabilize LinkedIn and cause it to crash. Try not to excessively jump between different apps when using LinkedIn.
Notifications and alerts
A high volume of notifications from LinkedIn or enabling certain alerts can overwhelm the app. Disable any unnecessary notifications you don’t need or limit which ones LinkedIn can send you.
Low memory device
If your phone is an older model with limited memory, the LinkedIn app may crash frequently due to insufficient RAM. Upgrading to a newer phone with more memory can improve performance.
Weak internet connection
Using LinkedIn with a weak WiFi or cellular data connection can lead to crashing, freezing, or content failing to load properly. Ensure you have a strong internet connection when using LinkedIn.
Bugs and glitches
Like any app, LinkedIn may have inherent bugs or glitches that cause intermittent crashes. Reporting app issues can help LinkedIn identify and fix these technical problems in future updates.
How to prevent future crashes
Here are some helpful tips to prevent LinkedIn from crashing frequently on your device:
Close unused apps and tabs
Don’t leave unused apps and browser tabs open in the background. Having too many can overload your device’s memory and lead to instability or crashes.
Update LinkedIn and system software
Regularly update the LinkedIn app and your device software to the latest versions. Updates often contain fixes for bugs and crashes.
Disable unnecessary features
Turn off LinkedIn features like background app refreshing, auto-play video, notifications, etc if you don’t really need them. This will optimize CPU and memory usage.
Restart your phone regularly
Don’t let your device run too long without restarting. A restart helps clear out memory issues and glitches for a clean slate.
Check for app conflicts
Some third party apps can conflict with LinkedIn and cause it to crash. If crashes started after installing another app, it may be the culprit.
Free up storage space
Maintain ample free storage space on your device at all times. Low storage can significantly impact app stability and performance.
Report app issues
When you experience crashes, use LinkedIn’s feedback tool to report it directly to developers. This helps improve app quality and pinpoint crash triggers.
Contact LinkedIn support
If crashes persist nonstop, contact LinkedIn’s customer support for personalized help troubleshooting and fixing your issue.
Conclusion
In summary, LinkedIn crashing or closing unexpectedly is usually caused by outdated apps, insufficient device storage, corrupted data, or device software issues. Following basic troubleshooting like updating the app, restarting your phone, reinstalling LinkedIn and freeing up storage space can often resolve the problem. Limiting background activity, disabling nonessential features and keeping your phone maintained can help prevent frequent LinkedIn crashes in the future. Persistent or unresolved crashing issues may need further investigation by contacting LinkedIn’s helpful customer support team. With proper app management and care for your device, you should be able to use LinkedIn smoothly without bothersome crashes disrupting your productivity.
