There are a few common reasons why LinkedIn may not be recognizing your email address when trying to log in or sign up:
- You have multiple email addresses associated with your account
- You are using an email alias or forwarded email
- You have changed your primary email on your LinkedIn account
- There is a typo or error in the email address you are entering
- Your email address is getting flagged as spam or risky by LinkedIn
Let’s explore each of these potential issues more in-depth.
Multiple Emails Associated with Your Account
One very common reason why LinkedIn may not be recognizing your email address is if you have multiple emails associated with your LinkedIn account.
When you first created your LinkedIn profile, you likely signed up using one main email address – usually your most professional email that you use for job searching and networking.
However, over time, many people end up adding additional email addresses to their LinkedIn account. This includes:
- Personal email addresses
- Old work email addresses from previous jobs
- School email addresses if you were a student when creating your profile
- Client or company email addresses if you use LinkedIn for business
You can have up to 50 email addresses associated with your LinkedIn account!
Having multiple emails linked can be useful – it allows you to receive notifications or reset your password via any of your connected email inboxes.
However, it can also cause confusion if you try to login or access your account through an email other than your primary login email.
LinkedIn will only recognize the specific email that you first signed up with or set as your primary login email. Any other additional emails on your account will not give you access.
How to Check Your LinkedIn Emails
To see all the email addresses currently associated with your LinkedIn account:
- Go to your LinkedIn profile page while logged into your account
- Click on the “Me” icon at the top of your profile (your profile picture)
- Select “Settings & Privacy” from the dropdown menu
- Go to the “Email” section of your account settings
This will display a list of all emails connected to your account. Your primary login email will be marked as such.
Review this list of emails. If you are trying to access LinkedIn from an email in this list other than your primary login, that is why it is not being recognized.
You would need to either log in with your primary email, or change your primary login email to the address you are trying to use (see next section).
Using an Email Alias or Forward
Another common scenario is if you are trying to access LinkedIn using an email alias or forwarded email that is linked to your primary login email.
For example:
- Your LinkedIn primary login is [email protected]
- But you are trying to log in with [email protected] (a Gmail alias)
- Or you set up [email protected] to forward to your Gmail inbox
In both these cases, even though the alias or forwarded email delivers to your primary LinkedIn login inbox, LinkedIn will not recognize it as the same email address.
This is because the actual email address string itself does not exactly match your primary login email on file.
To fix this, you would need to either:
- Log in to LinkedIn directly with your main primary email address
- Or add the alias/forwarded email as a secondary email on your LinkedIn account
Once you add and verify the alias/forwarded email, you will be able to log in or reset your password directly from that alternate email.
Changing Your Primary LinkedIn Email
A third possibility is that you previously changed your primary login email for your LinkedIn account.
For example, perhaps you initially signed up with an old university email address back when you were a student. But after graduating, you changed your primary login to a professional work email.
In this case, LinkedIn will no longer recognize your university email for accessing your account. You would need to log in with your newer work email that you set as your primary login method.
Or, you can switch your primary login email back to your original university email if needed:
- Go to your LinkedIn account settings
- Navigate to the Email section
- Click “Make Primary” next to the email you want to use for logging in
This will switch your primary login email back to your university address.
Typos in Your Email Address
One simple possibility is that there is a typo in the email address you are entering when trying to access your LinkedIn account.
With most email addresses being long strings of letters, numbers, and symbols, it is easy to mistype your address – especially if entering on a mobile device.
Even one mistaken character can prevent LinkedIn recognizing your email.
To fix this, double check that you are carefully and accurately entering your full email address correctly on the LinkedIn login page or when resetting your password.
Take extra care to check for errors on a mobile keyboard.
Email Flagged as Spam or Risky
In some cases, LinkedIn’s automated security systems may flag your email address as spam, risky or suspicious for some reason. This could prevent your email from being recognized.
Some potential reasons your email could get flagged include:
- Sending too many connection requests
- Suspicious login attempts
- Unusual activity from your account
- LinkedIn security algorithms determining your email is associated with spam
If this happens, you may need to contact LinkedIn customer support and request they review your account and remove any risk flags or blocks on your email address.
You can reach LinkedIn support here:
- LinkedIn Help Center: https://www.linkedin.com/help/
- LinkedIn Contact Us: https://www.linkedin.com/help/linkedin/contact-us
Explain your situation and provide as many details as possible about your account and email address. LinkedIn can then investigate and lift any limitations if your email was incorrectly flagged.
Best Practices for LinkedIn Emails
To avoid any issues with LinkedIn not recognizing your email in the future, here are some best practices:
- Keep your primary login email up-to-date and professional for job networking
- Only add trusted secondary emails that you actively use and check
- Verify any new email addresses added to your account
- Double check for typos when entering your email
- Use your account normally – don’t spam connections or act suspicious
- Contact support if you believe your email was incorrectly flagged
Following these tips will help ensure LinkedIn properly recognizes your email address every time!
How to Change Your Primary LinkedIn Email
If you do need to change your primary login email associated with your LinkedIn account, follow these steps:
- Login to your LinkedIn account through a web browser.
- Click on your profile image in the top right corner.
- Select “Settings & Privacy” from the dropdown menu.
- Click on “Email” in the left sidebar.
- Under the “Primary Email Address” section, click “Change” next to your current primary email address.
- Enter and confirm your new desired primary email address.
- Click “Set as Primary” to confirm the change.
Your new primary login email will now be updated. LinkedIn will send a confirmation email to your new email address to verify it.
Until you confirm and verify the new email, your old primary address will remain active for logging in.
After verifying and confirming the change, you will need to use your new primary email address when logging into LinkedIn moving forward.
Adding Additional Emails to Your LinkedIn Account
To add new email addresses as secondary emails associated with your LinkedIn profile:
- Go to your LinkedIn Settings.
- Select the “Email” section.
- Under “Additional Email Addresses”, click the “+” icon.
- Enter your new email address and select “Add”.
- Check your email inbox for a verification link from LinkedIn and click to confirm.
This will add the new email to your account as a verified secondary email address.
You can repeat these steps to add up to 50 total email addresses to your LinkedIn profile.
Resending LinkedIn Email Verification
If you need LinkedIn to resend your email verification due to issues accessing that email inbox:
- Go to the LinkedIn Help Center.
- Search for “Resend email verification”.
- Select the article “Resend your email verification email”.
- Enter the email address you need verified when prompted.
- LinkedIn will send a new verification message to that email inbox.
This allows you to request a new verification message if needed.
Contacting LinkedIn Support
If you continue having trouble with LinkedIn not recognizing your email, you may need to contact their customer support team directly:
- Visit the LinkedIn Help Center and search for your specific issue: https://www.linkedin.com/help/
- Choose the “Contact Us” option to open a support ticket: https://www.linkedin.com/help/linkedin/contact-us
- Explain your email recognition problem in detail.
- Provide your account specifics – name, email, error messages.
- Upload any screenshots or details that can help LinkedIn assist you.
- Submit your support ticket and LinkedIn will respond via email.
LinkedIn customer support can investigate why your email is not being recognized, and help troubleshoot any problems on their end. This is the best way to get personalized help resolving any issues with LinkedIn identifying your email address.
Conclusion
In summary, LinkedIn not recognizing your email when logging in can be caused by:
- Multiple emails associated with your account
- Using an email alias or forward
- Changing your primary login email
- Typos in the address
- Email flagged as risky or spam
Fixes include checking all emails on your account, updating your primary login email, verifying aliases or forwards, and contacting LinkedIn support if needed.
With the right troubleshooting steps, you can get LinkedIn to properly identify your email address and grants access to your account.
Table of Reasons LinkedIn May Not Recognize Your Email
Reason | Explanation | Solution |
---|---|---|
Multiple Emails on Account | LinkedIn only recognizes primary login email. Other emails on account will not grant access. | Log in with primary email or change primary to desired email. |
Using Email Alias/Forward | Aliases and forwarded emails do not exactly match your primary email, even if forwarded to your inbox. | Log in with actual primary email address or add alias/forward as secondary email. |
Changed Primary Email | Your account’s primary login email was changed or updated. | Use current primary email to access account or change back to old email. |
Typo in Email Address | A mistaken character when entering email prevents matching to your LinkedIn account. | Double check your email is entered correctly with no typos. |
Email Flagged as Spam/Risky | LinkedIn’s algorithms marked your email as suspicious which blocks access. | Contact LinkedIn support to remove incorrect spam flag. |
Key Email Best Practices for LinkedIn
- Keep primary login email professional for networking and job search
- Only add secondary emails you actively use and monitor
- Always verify new emails added to your account
- Avoid spamming connections or suspicious account activity
- Double check email entries for typos on login pages
- Contact LinkedIn support if incorrectly flagged as risky
Following these best practices will help ensure your email remains recognized and avoids issues accessing your LinkedIn account.
Troubleshooting Steps
To troubleshoot LinkedIn not recognizing your email address:
- Check all emails associated with your LinkedIn account
- Ensure you are using the proper primary login email
- Try re-verifying flagged email addresses
- Request LinkedIn resend verification emails if needed
- Double check email entries for typos
- Contact LinkedIn support for assistance
Taking these steps can help identify and resolve the underlying cause so LinkedIn properly recognizes your email moving forward.
Summary
In conclusion, there are a variety of reasons LinkedIn may fail to recognize your email when attempting to access your account. Following the troubleshooting tips in this article can help identify and resolve the problem. Maintaining email best practices can also prevent issues accessing LinkedIn. If problems persist, reaching out to LinkedIn customer support is recommended to get personalized help fixing any ongoing email recognition issues.