LinkedIn is one of the most popular professional social networking platforms, with over 660 million users worldwide. However, many users encounter issues with LinkedIn not working properly on their computers. There are various reasons why LinkedIn may not be working on your PC.
Quick Overview of Common LinkedIn Issues
Here are some of the most common issues that can prevent LinkedIn from working properly on a PC:
- Connectivity issues – Poor internet connection, network issues, proxy settings can prevent LinkedIn from loading.
- Browser problems – Outdated browser, extensions/add-ons, browser cache/cookies issues can affect LinkedIn.
- LinkedIn site glitches – Temporary glitches on LinkedIn’s end can also cause problems.
- Software conflicts – Antivirus software, firewalls, pop-up blockers may block LinkedIn.
- Corrupt local data – Corrupted LinkedIn cookies, cached data, etc. on your PC can cause problems.
- Account access issues – Incorrect login credentials, two-factor authentication enabled, account lockouts, etc.
Step-by-Step Troubleshooting Guide
Here is a detailed step-by-step guide on troubleshooting and fixing LinkedIn not working on your PC:
1. Check Your Internet Connection
LinkedIn requires an active internet connection to work properly. Check if you can access other websites apart from LinkedIn. If you cannot access any website, there is likely an issue with your internet connection. Some things to check:
- Restart your modem/router and try again.
- Check if other devices connected to the same network can access the internet.
- Connect your computer directly to the modem using an ethernet cable and see if LinkedIn loads.
- Try accessing LinkedIn using your mobile data or another wifi network.
If LinkedIn works on other networks, then the problem is with your primary internet connection. Contact your ISP if the issue persists.
2. Check Proxy Settings and Firewall
Incorrect proxy settings or an overzealous firewall blocking access to LinkedIn can cause issues. Here are some things to check:
- Go to your browser proxy settings and make sure the correct protocol, IP address, and port number are specified. Set to automatic detection if unsure.
- Temporarily disable your antivirus or firewall and see if that fixes the problem. You can re-enable it once done.
- Allow access to LinkedIn in your firewall or security software. Refer to software docs for instructions.
- Try flushing your DNS cache and renewing IP address using the command prompt.
3. Check Your Browser
LinkedIn problems are often browser-related. Follow these troubleshooting steps:
- Make sure your browser is updated to the latest version.
- Try using a different modern browser like Chrome or Firefox.
- Disable all extensions and add-ons and test. They can sometimes interfere.
- Clear browser cache, cookies, and history and try again.
- Reset browser settings to default if other steps don’t work.
If LinkedIn works properly in another browser, the issue is with your default browser.
4. Test LinkedIn Site Access
It is possible LinkedIn’s servers themselves are facing glitches. To check:
- Go to http://www.downforeveryoneorjustme.com and enter linkedin.com to check server status.
- Access LinkedIn on your mobile using mobile data – if it works, LinkedIn site is reachable.
- Check LinkedIn Help Center and LinkedIn Twitter to see if others have reported issues.
If the site works fine elsewhere, LinkedIn is likely having temporary downtime issues.
5. Check for Software Conflicts
Other software on your PC can sometimes block access to LinkedIn:
- Temporarily disable your antivirus and check if LinkedIn loads.
- Disable browser extensions like ad blockers and test.
- Add LinkedIn to the allowed sites list in any security software.
- Adjust firewall, parental control, or remote desktop software settings.
Re-enable the software afterwards and whitelist LinkedIn if needed.
6. Clear Local App Data
Corrupted local configuration files and data can also cause LinkedIn issues:
- Delete LinkedIn cookies in your browser settings.
- Clear the browser cache and LinkedIn data.
- Sign out of LinkedIn and log in again.
- Use a different browser profile/user account on your PC.
- Uninstall and reinstall the LinkedIn browser apps.
This will purge any unstable local data affecting LinkedIn on your PC.
7. Check Account Access
Login and account access issues can prevent accessing LinkedIn:
- Reset your account password if you cannot login.
- If two-factor auth enabled, make sure you enter OTP code.
- Check for any active account locks due to suspicious activity.
- Recover your username if you don’t remember it.
You may need to contact LinkedIn Customer Service for help with account access issues.
Additional Troubleshooting Tips
Here are some additional things you can try to get LinkedIn working again:
- Restart your computer and wifi router and try again.
- Update your network, graphics, security drivers and Windows/macOS.
- Scan your computer for malware using antivirus software.
- Clear PC and browser memory/caches.
- Disable popup blockers and tracking prevention features.
Also, reach out to LinkedIn Customer Service if you cannot resolve the issue. They can further troubleshoot or escalate as needed.
Conclusion
To summarize, issues with internet connectivity, browsers, software conflicts, account access, and LinkedIn glitches are common reasons for LinkedIn not working properly on PCs. Follow the step-by-step troubleshooting guide outlined above to identify and fix the underlying cause.
Check basic connectivity, browsers settings, clear caches, whitelist LinkedIn site, disable conflicting software, reboot devices, and update software and drivers. For account access issues, reset credentials or contact LinkedIn support. With systematic troubleshooting, you should be able to get LinkedIn working again on your computer.