LinkedIn is one of the most popular social media platforms used by professionals and companies to connect, build their brand, and find opportunities. With over 800 million members worldwide, it is easy to see why LinkedIn has become an essential tool for networking and recruitment. However, at times users may encounter issues when using LinkedIn, with the platform showing error messages like “Something went wrong” or “Page not found.” While frustrating, these errors can often be fixed by trying a few troubleshooting tips.
Common Causes of LinkedIn Errors
There are a few common reasons why LinkedIn may show error messages:
- Temporary technical issues or glitches on LinkedIn’s servers
- Internet connectivity problems on the user’s end
- Outdated app or browser version
- Incorrect login credentials entered
- Page or content not found
- Restricted access to certain pages or features
- Too many requests being sent within a short time
Most of the time, the “something went wrong” error is due to a temporary glitch or technical problem on LinkedIn’s end. Heavy traffic or server maintenance can sometimes cause pages not to load properly. The issue is usually resolved within a few hours once LinkedIn’s engineers are aware of the problem.
Troubleshooting Tips for LinkedIn Errors
If you encounter the “something went wrong” or “page not found” errors on LinkedIn, try these troubleshooting steps:
- Check LinkedIn’s status page – This page provides updates on any known technical issues LinkedIn is currently experiencing. If they acknowledge a problem, just wait it out until it is fixed.
- Refresh the page – Sometimes simply refreshing the page will load the content properly on a second try.
- Clear cache and cookies – Cache and cookies can cause pages to load incorrectly. Clear them and retry.
- Use a different browser or device – Try loading LinkedIn on a different browser or device to see if the same error appears. This helps identify if the issue is specific to one browser or device.
- Check internet connectivity – Make sure you have a stable internet connection. Connection issues can prevent pages from loading properly.
- Update apps and browsers – Using outdated apps or browsers can sometimes cause functionality and display issues. Keep them updated.
- Try again later – If the error persists for more than a few hours, it’s likely a temporary technical glitch. Just try again a bit later.
- Check login info – Make sure you are logging in with the correct email and password. Incorrect credentials will show an error.
- Contact LinkedIn – If no other troubleshooting tips work, contact LinkedIn customer support for further help.
Following these simple steps will resolve many common LinkedIn errors. Certain technical glitches may just need some time to be addressed on LinkedIn’s end. But issues like incorrect login credentials or outdated apps can be fixed right away.
Why is LinkedIn Showing “Page Not Found”?
The “page not found” error typically appears when trying to access specific content on LinkedIn that does not exist. Some common reasons for this error include:
- Broken page link – The page URL you clicked leads to a non-existent page.
- Removed or expired content – The page or content was taken down by the user or LinkedIn.
- Incorrect page address – There is a typo in the page URL entered.
- Restricted access – You may not have permission to view certain company or member pages.
- Search engine indexing issue – Search engines can sometimes index old pages that no longer exist.
The best way to fix the “page not found” error is to double check the URL for typos and ensure you are permitted to access the page you are trying to view. If the page previously existed, it may have been removed by the user. You can try searching LinkedIn to see if you can find the page content you were looking for under a new URL. For broken links, notify the website or user who created the link.
Troubleshooting LinkedIn Login Issues
Can’t log into your LinkedIn account? Seeing invalid username or password errors? Here are some tips to troubleshoot LinkedIn login issues:
- Double check your username/email and password are correct.
- If you have multiple accounts, make sure you are using the login info for the right account.
- Try resetting your password if you think it may be incorrect.
- Verify the email address on your LinkedIn account is valid and you have access to it.
- Check if you have two-factor authentication enabled. If so, you will need to enter the code from your mobile device.
- Try logging in on a different device or browser. This can identify if the issue is specific to one device.
- Clear your browser cookies and cache and try again.
- Make sure your internet connectivity is stable. Connection issues can prevent logins.
- If you have a work/school account, confirm IT has not restricted LinkedIn access.
- Wait a bit and try again later if LinkedIn is experiencing login issues.
If you have ruled out password issues, connectivity problems, and device-specific errors, you may need to contact LinkedIn if you still cannot log in. They can further troubleshoot and identify the issue.
Fixing LinkedIn App Problems
The LinkedIn mobile app makes it easy to stay connected and access your account on-the-go. But like any app, it can sometimes malfunction or show errors. Here are some tips for troubleshooting problems with the LinkedIn app:
- Force close and restart the app – Closing the app fully and restarting it can clear up temporary glitches.
- Update the app – Ensure you are running the latest version of the app. Outdated versions may have bugs.
- Reinstall the app – If force closing does not help, try uninstalling and reinstalling the app.
- Clear app cache and data – This clears out any corrupted temporary files causing issues.
- Check for app updates – Your device software may need to be updated to work properly with the latest LinkedIn app.
- Ensure internet connection is working – Apps require an internet connection. Check if you have connectivity issues.
- Reset device – For major app problems, resetting your device to factory settings can help identify if the issue is specific to the device and software.
The LinkedIn Help Center also contains detailed troubleshooting tips and FAQs for handling any problems with the LinkedIn mobile app. Contact customer support if you still cannot resolve your LinkedIn app issues after trying these steps.
Troubleshooting LinkedIn Website Problems
Running into errors or glitches using LinkedIn on your desktop? Here are some top troubleshooting tips for resolving website issues:
- Clear browser cookies and cache – This refreshes the browser and LinkedIn website files.
- Try a different browser – See if the problem persists on different browsers like Chrome, Firefox, Safari.
- Check extensions and addons – Disable any extensions that may be interfering with page loading.
- Allow popups – LinkedIn’s features may require popups to be enabled.
- Refresh and restart browser – Refreshing the page and restarting the browser can clear glitches.
- Check internet connectivity – No internet means no access to LinkedIn. Check your connections.
- Reset browser – Resetting the browser restores default settings which may fix display issues.
- Update browser – Using old browser versions can cause incompatibility issues.
- Allow third-party cookies – LinkedIn’s login relies on cookies being enabled.
- Try incognito/private mode – This troubleshoots without any other extensions or account settings impacting.
Many LinkedIn website errors stem from browser-specific issues. Trying out different browsers, clearing files, and resetting browser settings typically resolves common problems loading pages and content.
Getting Help from LinkedIn
If you continue experiencing technical problems on LinkedIn after trying all applicable troubleshooting steps, don’t hesitate to contact their customer support team for assistance. Here are some ways to get help from LinkedIn:
- LinkedIn Help Center – Search for help articles related to your specific issue. You can browse by topic or keyword.
- LinkedIn support forums – Post a question describing your problem to get input from LinkedIn’s community.
- Direct messaging – Send a direct message to @LinkedInHelp on Twitter describing your problem.
- Contact form – Fill out the customer service contact form detailing your issue.
- Live chat – Use the live chat feature on LinkedIn’s Help Center to chat directly with a rep.
- Phone – For urgent issues, call LinkedIn’s support line. Wait times may be longer.
When contacting LinkedIn support directly, provide as many specifics as possible about the problem you are experiencing. Details like error messages, pages affected, steps to reproduce the issue, and screenshots help reps diagnose and solve the problem faster. LinkedIn’s customer service aims to respond quickly and resolve technical problems within 48 hours.
Preventing LinkedIn Errors
While many LinkedIn errors are unavoidable technical glitches, you can take some preventative measures to avoid certain problems:
- Keep LinkedIn apps and browser updated – Outdated software causes compatibility issues.
- Clear browser and LinkedIn app cache – This keeps files from getting corrupted over time.
- Check LinkedIn status page – Look here first if you experience widespread issues to see if it’s recognized.
- Don’t overuse features – Sending too many invites or sharing updates too quickly can trigger errors.
- Be wary of third-party tools – Some browser extensions conflict with LinkedIn’s features.
- Use strong passwords – Prevents unauthorized access to your account.
- Check links before sharing – Don’t spread broken links or links leading to removed content.
While not foolproof, being proactive reduces the chances of simple user errors. For anything serious, LinkedIn’s support team is there to help users get back to networking and recruiting without delays.
Conclusion
LinkedIn errors can certainly be frustrating, but a bit of troubleshooting usually identifies and resolves the underlying issue. Technical problems are often temporary and clear up within hours once LinkedIn addresses it on their end. Issues like using old software, incorrect login details, internet connectivity problems, and disabled cookies can be fixed right away too. Contact LinkedIn customer support if all else fails – they work hard to minimize downtime and help users whenever these unavoidable errors popup.