Having issues with your LinkedIn page not displaying correctly can be frustrating. A LinkedIn profile is an important part of your professional online presence, so you want to make sure it looks polished and professional. There are a few common reasons why your LinkedIn page may not be displaying properly.
Using an outdated browser
One of the most common reasons for display issues on LinkedIn is using an outdated web browser. LinkedIn is optimized for modern browsers like Google Chrome, Mozilla Firefox, Microsoft Edge, and Apple Safari. Older browsers like Internet Explorer may have compatibility issues and cause pages to display incorrectly.
Try updating your browser or switching to a more modern option. Make sure you have the latest version installed. If you are access LinkedIn on a work computer and don’t have permission to update the browser, try accessing LinkedIn on a personal device with an up-to-date browser.
Website caching issues
Website caching allows pages to load faster by storing information on your computer, but sometimes cached files can get corrupted and cause display issues. Try clearing your browser cache and refreshing the page. Here are instructions for how to clear the cache in some popular browsers:
- Google Chrome – Go to Settings > Privacy and Security > Clear Browsing Data. Select the Cached Images and Files option.
- Mozilla Firefox – Go to Options > Privacy & Security > Clear Data. Select the Cache option.
- Microsoft Edge – Go to Settings > Privacy, search, and services > Clear browsing data. Select Cached images and files.
Clearing the cache forces the browser to reload all assets from LinkedIn’s servers which often fixes page display problems.
Conflicts with browser extensions
Browser extensions and add-ons can sometimes interfere with page display. If you have extensions like ad blockers, pop up blockers, VPNs, or privacy extensions enabled, try disabling them temporarily to see if that fixes the issue.
Extensions that alter page content like Grammarly have been known to cause problems with LinkedIn’s WYSIWYG editor. Try disabling Grammarly if you notice issues when editing your profile.
LinkedIn profile errors
In some cases, display problems may be caused by errors in your LinkedIn profile content. Things to check for:
- Invalid HTML or code snippets copied and pasted into text fields
- Too many line breaks or white space characters
- Special characters that don’t display properly
- Incorrectly formatted lists or tables
Carefully review your profile content and remove any invalid code or formatting. You can also try editing the affected sections to see if that resolves the problem.
LinkedIn site glitches
Like any website, LinkedIn can have intermittent technical issues on their end that affect page display. Check LinkedIn’s status page to see if they have reported any known issues. You may just need to wait for their engineering team to fix a bug affecting page rendering. Trying accessing LinkedIn from a different device or network to see if the problem persists.
Incompatible styles or custom CSS
If you are using a customized LinkedIn profile with extra CSS, it’s possible your custom styling could be conflicting with LinkedIn’s default CSS. Try removing any custom CSS or switching back to one of LinkedIn’s standardized template options under Edit profile > Profile view.
Using overly complicated custom fonts can also sometimes cause rendering issues. Stick with simple, widely used fonts like Arial, Helvetica, or Open Sans for best results.
Media embedding problems
When you embed external media like YouTube videos or SlideShare presentations, occasionally they may not display correctly. Double check that the embed code copied from the source site has been pasted correctly into your LinkedIn profile. For YouTube videos, try using the “Old embed code” option under Share > Embed to get code that may be more compatible with LinkedIn.
Image size issues
LinkedIn resizes and crops images to fit their templates. Uploading overly large images can result in pixelated or distorted images. Try resizing and optimizing your images before uploading:
- Profile photo: 400 x 400 pixels
- Header/cover image: 1584 x 396 pixels
- Shared image posts: 576 x 576 pixels
Save your images at 72 ppi resolution in JPG format. Using image editing software like Photoshop to compress the photos will also help improve the display quality.
Connection Issues
In some cases, page display problems on LinkedIn may actually just be connectivity issues on your end. Here are some things that could interrupt your connection:
- Poor wifi or mobile data signals
- Using a VPN or proxy service
- Accessing LinkedIn from a firewalled network
- Your IP address is temporarily blocked by LinkedIn (happens if you access via multiple IPs)
Try disconnecting and reconnecting to refresh the network connection. Switch between wifi and mobile data to see if one is faster or more reliable. Contact your network admin or ISP if access to LinkedIn seems blocked.
Troubleshooting with LinkedIn support
If you still can’t diagnose the cause of the display issues after trying these troubleshooting tips, you may need to open a support ticket with LinkedIn:
- Go to the LinkedIn Help Center.
- Search for your issue or browse support topics to find a relevant article.
- Click “Contact us” on the article to open a support ticket.
- Provide details about when the issue started, what pages are affected, and what troubleshooting you’ve already tried.
LinkedIn support can investigate backend issues affecting your particular account or profile that may require engineering support to fix. But for most common issues like browser conflicts or HTML errors, the troubleshooting steps outlined above should help you identify and resolve the problem.
Conclusion
A perfectly formatted LinkedIn profile is important for your personal brand and making the right professional impression. Display issues can detract from your profile, but there are usually easy troubleshooting steps that can fix them. Browser conflicts, caching problems, embedded media errors, and image size inconsistencies are common culprits. Keeping your LinkedIn profile code clean and using up-to-date software will help minimize technical glitches. And if all else fails, LinkedIn’s customer support can lend a hand identifying stubborn page rendering bugs.
| Troubleshooting Step | How to Try It |
|---|---|
| Update web browser | Install latest version of Chrome, Firefox, Edge, or Safari |
| Clear browser cache | In browser settings, clear cached images and files |
| Disable extensions | Switch off add-ons and plug-ins temporarily |
| Review profile content | Remove invalid HTML, code snippets, etc |
| Check LinkedIn status | Visit linkedin.com/help to see if there are known issues |
| Use simpler customization | Switch to a LinkedIn template instead of complicated custom CSS |
| Verify media embedding | Make sure embed code is copied correctly from source sites like YouTube and SlideShare |
| Optimize images | Resize and compress images before uploading according to LinkedIn’s recommendations |
Additional Troubleshooting Tips
Here are some other helpful troubleshooting steps to try if you’re still experiencing LinkedIn page display issues:
- Try accessing LinkedIn on a different device or network to isolate the issue.
- If page loads slowly, disable images and plugins to verify there are no bandwidth issues.
- For mobile app issues, check for updated app versions in your device’s app store.
- On desktop, try logging out and back into LinkedIn in case your account is temporarily glitched.
- If the issue appeared suddenly, restore a previous backup of your profile.
- For persistent problems, try resetting your LinkedIn password to refresh your account.
Display issues can have diverse causes ranging from browser bugs to problems with specific sections of your profile. Careful testing and isolation will help identify the root of the problem. Start with the most common quick fixes like software updates or clearing the cache. See if the issue appears for others accessing your profile – that points to a profile-specific cause. And don’t hesitate to use LinkedIn’s Help Center for technical guidance from their support reps.
Preventing LinkedIn Display Issues
While troubleshooting is useful when problems arise, prevention is always preferable. Here are some tips to avoid LinkedIn display errors in the first place:
- Use LinkedIn’s profile templates – avoid complicated custom formatting and CSS.
- Stay updated with the latest browser and LinkedIn app versions.
- Don’t copy/paste content from other sources like Microsoft Word which may contain incompatible formatting.
- Review your profile on multiple devices to catch mobile-specific issues.
- Ask other people to review your profile and confirm how it displays for them.
- Clean up your profile by removing unused media and fixing invalid HTML markup.
- Use high-quality resized and compressed images following LinkedIn’s guidelines.
Catching display problems early and regular profile maintenance will minimize technical headaches. For most LinkedIn users, following best practices for creating profiles makes display issues a rare occurrence. Don’t obsess over a perfectly formatted profile, but do periodically audit that your content shows up cleanly for visitors.
