There are a few potential reasons why your LinkedIn post preview may not be working properly:
You haven’t filled out all required fields
When composing a new post on LinkedIn, there are certain required fields that must be filled out in order for the preview to function. These include adding text to the main post body and selecting a post audience. If either of these fields are blank, the preview button may be grayed out and unusable.
To fix this, simply ensure you have entered text into the main post body and chosen an audience for your post (such as your connections, public, or a specific group). Once both of those fields are complete, the preview button should become clickable.
Your post contains prohibited content
LinkedIn’s Terms of Service prohibit certain types of content, and if your post contains any of this prohibited content, the preview function will be disabled. Examples of prohibited content include:
- Abusive or threatening language
- Nudity or other mature imagery
- Hate speech or incitement of violence
- Sensitive personal information
- Spam, irrelevant, or misleading content
Review your post to ensure it does not contain any of these types of prohibited content. Removing the prohibited content should resolve the issue and allow the preview to function properly.
There is a technical issue
In some cases, the preview failure may be due to a technical glitch or bug on LinkedIn’s end. The post preview feature utilizes several complex technical systems, and like any software, occasional bugs or technical issues can lead to malfunctions.
Some troubleshooting steps to try in this case:
- Refresh the LinkedIn page
- Clear your browser cache and cookies
- Try posting from a different web browser
- Restart your computer then try again
If the preview still fails to load after trying these steps, it’s likely a temporary technical problem on LinkedIn’s end. Trying again later or reaching out to LinkedIn customer support may help resolve it.
Your post contains problematic links
The LinkedIn post preview tool scans any links you have added to your post. If it detects any problematic links – such as broken links, unsafe sites, or linking to prohibited content – this may cause the preview to fail.
Carefully check any links you have inserted into your post. Remove or replace any problematic or broken links, then try loading the preview again.
Your post attachments are too large
LinkedIn allows you to attach images, videos, documents, and other multimedia when making a post. However, there are limits on the file size for these attachments. Large file sizes can cause issues with generating the post preview.
Check that any files attached to your post do not exceed the maximum size limits below:
- Images: 10MB
- Videos: 250MB
- Documents: 25MB
If your files exceed those size limits, try compressing the files to make them smaller before uploading. You can also try removing attachments completely to see if that allows the preview to work.
You’ve reached the daily post limit
LinkedIn limits users to making only a certain number of posts per day as an anti-spam measure. If you have reached your daily limit, you may lose the ability to generate post previews until the next day.
Check your post history to see if you have already made the maximum number of posts today. You may need to wait until tomorrow to share additional posts.
Here are the daily post limits on LinkedIn:
- Free members: 30 posts per day
- Premium members: 100 posts per day
Your account lacks posting privileges
On rare occasions, LinkedIn may restrict an account’s ability to make posts as a result of policy violations. Things like repeatedly sharing prohibited content, sending spam messages, or otherwise abusing LinkedIn’s services can result in your account losing some or all of its posting privileges.
If your account has had posting permissions restricted, you’ll need to reach out to LinkedIn customer support to appeal the restrictions. Once the limitations have been lifted, your ability to preview posts should be restored.
You’re using an unsupported browser
LinkedIn designs and tests its post preview feature using all the major web browsers. However, if you are accessing LinkedIn from a very old or obscure internet browser, there is a chance that browser may not fully support the post preview capability.
Try accessing LinkedIn from one of the following officially supported browsers and check if the preview starts working properly:
- Google Chrome
- Mozilla Firefox
- Apple Safari
- Microsoft Edge
Using an outdated or unsupported browser that cannot handle LinkedIn’s post preview code could explain the issues you are seeing.
Conclusion
Troubleshooting LinkedIn’s post preview feature can be frustrating when it fails to work properly. However, in most cases, the problem stems from one of the common issues explained above.
Carefully checking for empty required fields, prohibited content, oversized attachments, daily post limits, account restrictions, and unsupported browsers should help identify and resolve the underlying cause.
Persisting technical problems may require waiting patiently or reaching out to LinkedIn’s customer support team. With some diligent testing and troubleshooting, you should be able to get the LinkedIn post preview working again.
| Potential Cause | Solution |
|---|---|
| Empty required fields | Enter text and select audience |
| Prohibited content | Remove prohibited content |
| Technical issues | Refresh, clear cache, try different browser |
| Problematic links | Remove or fix broken links |
| Oversized attachments | Compress or remove large files |
| Hit daily post limit | Wait until tomorrow to post again |
| Restricted account | Appeal to LinkedIn customer support |
| Unsupported browser | Post from a supported browser |
