LinkedIn is one of the most popular professional social networking sites, with over 740 million users worldwide. It allows you to create a profile, connect with other professionals, join groups, follow companies, and search for jobs. However, sometimes when trying to access your LinkedIn account or profile, you may encounter the frustrating “page not found” error message. There are several potential reasons why LinkedIn may show this error and ways to troubleshoot and resolve the issue.
Common Causes of LinkedIn Page Not Found Error
Here are some of the most common reasons why you may see the LinkedIn page not found error:
- Typo in URL – A simple typo when entering your profile URL or incorrect URL can result in the page not found error. Carefully check the URL and make sure there are no typos or errors.
- LinkedIn profile is not public – If your LinkedIn profile visibility settings are set to private, other LinkedIn members may get the page not found error when trying to view your profile. Check your profile visibility settings.
- Bad link or broken URL – Following an expired, old or bad link can show the page not found error. This commonly happens when clicking on old bookmarks or links.
- Recently changed username – If you recently changed your LinkedIn username, old bookmarks and links with your previous username will no longer work and show the page not found error.
- LinkedIn site maintenance – LinkedIn occasionally performs site maintenance which can temporarily cause page not found errors. Trying again later typically resolves this.
- LinkedIn account closed – If your LinkedIn account is closed or deactivated, your profile will no longer be accessible and show the page not found error.
- Browser cache issues – Outdated browser cache can cause intermittent page not found errors. Clearing your cache fixes this.
- Connection issues – Temporary internet connectivity issues can prevent pages from loading properly, resulting in page not found errors.
How to Fix LinkedIn Page Not Found Error
If you encounter the page not found error when trying to access LinkedIn, here are some troubleshooting steps to resolve it:
- Check the URL for typos – Carefully check the URL you entered for any typos or errors. Missing or incorrect characters in the URL often cause page not found errors.
- Try using LinkedIn search – Search for the profile or page using LinkedIn search instead of directly entering the URL. The search results provide the correct URL.
- Update your LinkedIn profile URL – Go to your profile, click Edit public profile & URLs and update your custom URL. Share the updated URL.
- Reset your browser cache – Clear your browser history and cache as outdated files may cause page not found errors.
- Use LinkedIn Help Center – Search for help articles on page not found errors for troubleshooting tips.
- Check LinkedIn Status page – The LinkedIn Status Twitter account posts updates on any service issues.
- Try again later – Intermittent technical issues may cause temporary page not found errors that resolve after some time.
- Contact LinkedIn support – If the issue persists, contact LinkedIn Customer Service for help resolving it.
How to Avoid LinkedIn Page Not Found Errors
Here are some tips to avoid getting the frustrating page not found error when using LinkedIn:
- Bookmark key profile and page URLs – Bookmark important LinkedIn URLs to have the correct links handy.
- Make your profile public – Set your profile visibility to public to allow anyone to view your profile.
- Update custom URL regularly – Change your custom URL whenever you update your profile username.
- Revoke old links – If changing username, revoke any previous shared profile links to prevent errors.
- Clear browser cache periodically – Regularly clear your browser history and cache to avoid outdated files issues.
- Check for Linkdin service issues – Before troubleshooting, check the LinkedIn Status Twitter or LinkedIn Help Center for any known issues.
- Use private browsing – Try opening LinkedIn in a private or incognito browsing window to bypass cache.
What To Do When Profile Shows Page Not Found
If your own LinkedIn profile shows the page not found error, here are some steps to troubleshoot:
- Confirm profile visibility is public – Go to settings and ensure your profile is visible to public.
- Check for blocked connections – See if any connections were blocked, restricting their access.
- Confirm account is active – Make sure your account has not been deactivated or closed.
- Update profile URL – Generate a new shareable profile URL.
- Try incognito mode – Open your profile in a private browsing window.
- Clear cookies and cache – Removing browsing data may resolve cached errors.
- Verify profile completeness – Check profile for any incomplete sections that need updating.
- Contact LinkedIn support – If issue persists, reach out to LinkedIn Customer Service.
Following these troubleshooting steps will help identify and resolve the root cause if your own LinkedIn profile shows the page not found error for you.
Conclusion
The LinkedIn page not found error can be caused by typos, broken links, cache issues, account closures, or temporary technical problems. Carefully checking the URL, clearing browser cache, updating profile settings, and trying again later are some ways to troubleshoot and fix it. Avoiding common mistakes like broken links, maintaining public visibility, and regular cache clearing can prevent this error from occurring in the first place. Contacting LinkedIn support is recommended if the issue cannot be resolved through basic troubleshooting. With the right tips, this common and annoying error can be quickly identified and corrected.