Will LinkedIn refund my money?

Getting a refund from LinkedIn can be tricky, but it is possible in some cases. Whether you are eligible for a refund depends on your specific situation. In this article, we’ll go over the key questions around LinkedIn refunds and provide tips on how to get your money back if you qualify.

Can I get a refund from LinkedIn?

LinkedIn does not offer refunds in most cases. Their official refund policy states that all purchases are final and non-refundable. However, there are a few limited exceptions where LinkedIn may provide refunds:

• If you signed up for the wrong Premium subscription plan by accident, LinkedIn will refund the difference if you contact them right away and switch to the intended plan.
• If your Premium subscription renewed automatically and you did not intend to renew, you can request a refund within 60 days of the renewal date.
• If you are within the 7-day money back guarantee window that applies to your first Premium purchase, you can get a full refund by canceling within that timeframe.
• If you can demonstrate that LinkedIn made an error in billing your account, such as double-charging you, they may issue a refund after investigating.

Outside of these limited scenarios, LinkedIn does not offer refunds on job ads, Premium subscriptions, courses, or other purchases. Their refund policy is quite strict compared to some other sites.

How do I request a LinkedIn refund?

To have the best chance of getting approved for a refund from LinkedIn, follow these steps:

1. Contact LinkedIn customer support directly through their Help Center. You can submit a refund request form explaining your situation.
2. Provide as much detail as possible on why you believe you deserve a refund under one of LinkedIn’s exceptions. Include relevant order numbers, receipts, screenshots, etc.
3. Be polite but firm when communicating with LinkedIn’s customer service reps about obtaining a refund.
4. If your initial request is denied, escalate the issue respectfully by asking for a supervisor to re-review your case.
5. As a last resort, report unresolved refund issues to the Better Business Bureau to apply additional pressure.

It can take persistence and patience to get LinkedIn to make an exception to their no refund policy. Have reasonable expectations and be prepared to provide evidence backing up your refund request.

Why was my LinkedIn refund request denied?

There are a few common reasons LinkedIn may reject a refund request:

• You did not request the refund within the required timeframe – such as 60 days for accidental subscription renewals.
• You cannot provide sufficient documentation or proof to support your claim.
• Your situation does not match LinkedIn’s exceptions where refunds are granted.
• You used or benefited from the Premium features or job ads purchased.
• The purchase was made through iTunes, Google Play, or another third-party vendor.

LinkedIn does not allow refunds simply because you changed your mind, were not satisfied with the services purchased, or did not get the results expected. There has to be an error or issue on LinkedIn’s end to qualify for a refund in most cases.

Can I dispute a LinkedIn charge with my bank?

If you exhausted all options with LinkedIn customer service and they still will not provide a refund, you may be able to dispute the charge with your bank or credit card company. Here’s how the dispute process typically works:

1. Contact your bank or credit card company to report the disputed charge. Explain you already attempted to obtain a refund from LinkedIn directly without success.
2. Provide copies of receipts, communications with LinkedIn showing the denied refund request, and any other evidence to support your claim.
3. Your bank or credit card company will contact LinkedIn to investigate the disputed charge.
4. If the dispute is found to be valid, LinkedIn will be required to issue a refund through your bank or credit card company.
5. If LinkedIn successfully disputes your dispute, then no refund will be provided.

The success rate for getting banks and credit card companies to force a refund varies case by case. It depends on the evidence provided and specific circumstances.

How can I avoid the need for a LinkedIn refund?

The best way to avoid needing a refund from LinkedIn is to exercise caution when purchasing:

• Carefully review subscription and renewal terms before signing up for Premium to know what you are committing to.
• Use free trials when available to evaluate Premium before deciding to pay.
• Set calendar reminders to cancel renewals if you do not intend to continue your subscription.
• Double check all job ad and other purchases to ensure you selected the correct options.
• Review bank and credit card statements to look for any erroneous LinkedIn charges.
• Avoid purchasing Premium subscriptions or job ads through iTunes or Google Play, as refunds are more difficult.
• Use caution with LinkedIn’s autorenewal option, as renewals are non-refundable.

Being an educated, cautious consumer is the best defense against situations that may require refunds down the line. Only purchase what you are absolutely sure you want and need from LinkedIn.

Conclusion

While LinkedIn has a strict no refund policy in most cases, some exceptions exist where refunds are possible. To obtain a refund, contact customer service right away, provide documentation of your situation, and escalate if needed. Refunds may be issued in cases like accidental subscription renewals, certain billing errors, or within the 7-day money back window. If LinkedIn still denies a refund, disputing the charge with your bank or credit card company is an option as a last resort. To avoid refund situations altogether, be an informed, careful shopper when purchasing from LinkedIn.

This table summarizes when LinkedIn refunds are available versus situations where refunds are generally not provided.

Getting Your LinkedIn Money Back

Requesting a refund from LinkedIn takes persistence and patience, but is possible in limited cases. Here are some tips to improve your chances of success:

• Act swiftly – don’t wait to request refunds within required timeframes.
• Be polite and professional with LinkedIn’s customer service team.
• Provide detailed documentation backing up your claim.
• Escalate to a supervisor if your initial request is denied.
• Dispute with your bank or credit card as a last option.

With preparation and diligence, some LinkedIn users are able to get their purchases refunded when certain conditions are met. Know the exceptions where LinkedIn will refund and be ready to politely but firmly make your case.

LinkedIn Purchase Precautions

You can reduce the need for refunds by taking the following precautions with any LinkedIn purchase:

• Review subscription terms closely before purchasing.
• Use free trials to evaluate products when available.
• Set calendar reminders to cancel renewals you don’t want.
• Double check orders to ensure you purchased correctly.
• Carefully monitor bank/credit card statements.
• Avoid autorenewal and third-party vendor purchases.

Being an informed, proactive shopper is the best way to prevent unpleasant surprises that may require refunds down the line. Only purchase from LinkedIn what you are absolutely certain you want to buy.

When Refund Attempts Fail

If you exhaust all options with LinkedIn and your bank and cannot get an unwanted purchase refunded, here are some final things you can try:

• Report unresolved refund issues to the Better Business Bureau.
• Leave honest reviews about your experience requesting a refund.
• Warn others considering purchasing Premium about the no refund policy.
• Cancel all existing LinkedIn subscriptions and stop doing business with them.

While you may still be out the money, reporting refund problems and raising awareness could help hold LinkedIn accountable and prevent issues for others in the future.

LinkedIn Refund FAQs

Can I get a refund on LinkedIn Premium?

LinkedIn rarely offers refunds on Premium subscriptions. The only scenarios where Premium refunds are possible are if you accidentally bought the wrong subscription plan or your plan renewed without consent. Even then, you must act quickly within 7 to 60 days maximum to request the refund.

What if I didn’t mean to renew LinkedIn Premium?

If your Premium plan renewed automatically and you did not intend to renew, you can request a refund within 60 days of the renewal date. You must contact LinkedIn customer support and provide documentation that the renewal was accidental.

Can I get a refund on LinkedIn job ads?

No, LinkedIn does not offer refunds on job ad purchases under any circumstances, even if you make a mistake. You should carefully review all options before confirming and paying for a job ad.

What if I only used LinkedIn Premium for a few days?

How long or little you used Premium does not matter – LinkedIn will not refund subscriptions simply because you did not use it much before deciding to cancel. You must request a refund within the 7-day money back period.

Can I dispute a LinkedIn charge with my credit card company?

If you already attempted to get a refund directly through LinkedIn and were denied, you may be able to successfully dispute the charge with your credit card company as a last resort. You will need to provide documentation from LinkedIn stating no refund would be provided.

What should I do if I’m refused a refund?

If LinkedIn will not provide a refund after escalating your request, try reporting it to the Better Business Bureau. You can also leave reviews warning others about the situation, cancel all LinkedIn subscriptions, and stop giving them business.

When is LinkedIn legally required to provide a refund?

The only times LinkedIn is legally obligated to issue a refund is if they made an error like double-charging your account or if your state has buyer’s remorse laws that require refunds within a certain window. Outside of specific errors or legal requirements, LinkedIn is not compelled to provide refunds.