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LinkedIn does not automatically block messages sent between members. However, there are some circumstances where LinkedIn may limit or restrict messaging capabilities for certain accounts. This usually occurs if LinkedIn detects suspicious activity or spam-like behavior from a particular account.
Why LinkedIn May Block Messages
Here are some of the main reasons LinkedIn may block an account from sending messages:
- Sending too many connection requests or messages in a short period of time
- Receiving multiple spam or abuse reports from other members
- Sending promotional or marketing messages without a pre-existing relationship
- Violating LinkedIn’s User Agreement or Professional Community Policies
Essentially, if an account is exhibiting spammy or abusive messaging behavior, LinkedIn may impose limits to prevent harassment or protect the community.
How You Know if Your Messaging is Blocked
If LinkedIn has applied messaging restrictions to your account, you will see an on-screen notification explaining the limitation when you attempt to send messages. The notification will indicate that you are temporarily unable to send messages due to your account activity.
The messaging limitation may apply to some or all message types, including InMail, chat/text messages, or group messages. You may be blocked from messaging specific individuals or from messaging anyone at all.
In addition to on-screen notifications, LinkedIn will also send an email alerting you that messaging access has been restricted. The email explains why the limitations were imposed and what requirements must be met to restore messaging capabilities.
How to Get Your Messaging Unblocked
Here are some tips to get your account unblocked from sending messages on LinkedIn:
- Heed any guidance provided by LinkedIn. For example, you may need to remove connections, stop sending repetitive messages, etc.
- Adjust your activity to align with LinkedIn’s policies and be patient during any probation periods
- Do not try to circumvent restrictions by opening new accounts
- You can try appealing the restriction through LinkedIn’s appeal process
- Seek help from LinkedIn Customer Service if issues persist
In most cases, complying with LinkedIn’s guidelines and exhibiting good messaging behavior will result in account restrictions being lifted after a period of time. Limits may be lifted gradually, starting with the ability to message some connections and eventually restoring full capabilities.
Tips to Avoid Messaging Blocks
To avoid having your LinkedIn messaging privileges revoked, keep these best practices in mind:
- Only send messages to connections or group members, do not spam non-connections
- Personalize messages and do not use bulk or copied templates
- Spread out connection requests and initial messages over time
- Only message individuals who you have a valid reason to contact
- Honor requests from members who ask you to stop messaging them
- Promptly report any abusive messages you receive from others
Following these guidelines will help ensure your account stays in good standing and avoid triggering any spam detection filters that could limit your LinkedIn messaging functionality.
What to Do If Your Messages are Marked as Spam
If other LinkedIn members are marking your messages as spam or abuse, here are some tips:
- Avoid language that may be construed as promotional or soliciting
- Do not send identical messages to a lot of connections
- Personalize each message and demonstrate a specific reason for contacting the individual
- Be sure you have a direct connection or share a group with recipients
- If someone asks you to stop messaging, respect that request
- Reach out to LinkedIn to better understand why your messages are being flagged
Following up reported messages with more appropriate communication that provides value for members can help improve your standing and reputation over time.
Limits for New LinkedIn Accounts
To combat spam, LinkedIn places certain initial messaging limits on brand new accounts, such as:
- Restricting the number of InMail messages that can be sent
- Limiting how many connection requests can be sent
- Requiring new accounts to have a minimum number of connections before messaging non-connections
As a new account builds connections and establishes credibility within the LinkedIn community over time, these default messaging limits are lifted. Patience early on can prevent triggering spam defenses.
Restrictions Associated with Free vs. Premium Accounts
LinkedIn places fewer messaging limits on paid Premium accounts versus free accounts. Key differences include:
- Premium accounts have larger allocations of InMail messages per month
- Premium accounts can message anyone, whereas free accounts can only message 1st-degree connections
- Premium accounts get priority support and leniency from customer service if issues arise
Therefore, upgrading to a Premium paid account can provide more messaging leeway before blocks are implemented. However, spamming behavior can still get messaging banned even with Premium accounts.
Appealing Message Blocking and Account Limitations
If you feel LinkedIn has unfairly or incorrectly restricted your messaging privileges, you can submit an appeal:
- Go to the LinkedIn Help Center and search for “messaging restrictions”
- Locate the appeals form and provide details on why you think the block should be lifted
- Explain what steps you have taken to fix any issues and comply going forward
- If available, submit supporting documentation or evidence
- Be patient and cooperative as LinkedIn reviews your appeal
Keep in mind appeals may not always be successful if LinkedIn finds repeated or intentional misuse of messaging features. But for mild or questionable restrictions, appealing with a constructive tone can help remove limits.
Getting Help from LinkedIn Customer Service
If you are unable to resolve your messaging restrictions through LinkedIn’s standard appeals process, you can try contacting customer service for assistance. Here are some tips:
- Locate and use LinkedIn’s direct customer service contact options, such as live chat or phone support
- Clearly explain your situation and desired outcome
- Politely ask what options may be available to lift messaging limitations
- If needed, request escalation to a supervisor for further review
- Consider upgrading to Premium for priority support and increased messaging privileges
While LinkedIn aims to limit spam and abuse, customer service agents have some discretion to restore capabilities or give second chances on a case-by-case basis.
Potential Risks of Messaging Blocks
Having messaging disabled on a LinkedIn account can create some risks and drawbacks such as:
- Inability to connect with key professional contacts and prospects
- Missing important notifications or updates from LinkedIn connections
- Limited networking and communication capacity for sales professionals
- Reduced ability to provide quality customer service for account managers
- Fewer relationship-building touchpoints with employees, coworkers, clients, etc.
Therefore, it is in a LinkedIn user’s best interest to follow policies and avoid behaviors that could trigger messaging restrictions.
Using an Alternative LinkedIn Account
If messaging remains blocked on your primary LinkedIn account after extensive efforts to resolve the issue, you do have the option to create an alternative account. However, this approach has risks:
- Your existing network and messaging history will not carry over
- Circumventing restrictions via new accounts will likely result in all accounts being penalized if detected
- You still need to exhibit good behavior and comply with LinkedIn policies
- Your reputation on LinkedIn essentially resets with a new account
Proceed with caution if considering starting over with a new LinkedIn profile to regain messaging capabilities.
Best Messaging Practices to Keep in Mind
To maximize your messaging success and avoid issues on LinkedIn, keep these wise practices in mind:
- Quality over quantity – personalized messages deliver better results
- Relevance matters – only contact those with a clear professional purpose
- Take it slow – space out connection requests and messages logically
- Honor recipient preferences – do not force conversations on unwilling targets
- Promptly report abuse – help keep the community spam-free for everyone
With a combination of courtesy, common sense, and patience, you can unlock the full power of LinkedIn messaging to build your professional network and advance your career.