NTT Data Business Solutions is a global IT services and consulting company that provides solutions to help businesses transform and succeed in the digital age. With headquarters in Germany, they have over 10,000 employees across 25 countries and serve clients across a wide range of industries. But what exactly does NTT Data Business Solutions do for its clients?
IT Services
A core part of NTT Data Business Solutions’ offerings focuses on IT services. This includes services such as:
- IT strategy consulting – Working with clients to develop comprehensive IT strategies aligned with overall business goals
- Systems integration – Integrating complex IT systems and ensuring different technologies work together seamlessly
- Managed services – Managing and monitoring client IT infrastructure and applications to optimize performance
- Cloud services – Advising on and implementing cloud-based services and solutions
NTT Data Business Solutions has deep expertise across a wide spectrum of IT services to help clients modernize their technology landscapes and provide ongoing optimization and support. The company has partnerships with major technology vendors like SAP, Microsoft, and AWS to deliver leading enterprise solutions.
Business Consulting
In addition to IT services, NTT Data Business Solutions also provides consulting aimed at helping businesses transform their operations and processes to compete better in the digital economy. Major areas of consulting expertise include:
- Digital strategy – Defining digital transformation roadmaps, evaluating emerging technologies, and identifying new digital business models
- Process optimization – Analyzing and redesigning business processes for greater efficiency, agility, and cost savings
- Organizational change management – Ensuring employees have the skills and mindsets to adopt new ways of working
- Data analytics – Collecting, analyzing and extracting insights from data to inform better business decisions
NTT Data consultants employ design thinking and work closely with clients to understand their unique needs and challenges. The goal is to help organizations evolve both digitally and culturally to succeed today and into the future.
Industry Solutions
Leveraging its IT services and consulting expertise, NTT Data Business Solutions develops and implements solutions tailored to major industries. Some of the key solutions include:
Manufacturing
- Smart factory solutions – Using IoT, AI, and other technologies to create connected, flexible, and efficient manufacturing
- PLM solutions – Product lifecycle management to accelerate innovation and get high-quality products to market faster
- Supply chain management – Optimizing supplier networks, inventory, logistics and enabling collaboration
Retail
- Omnichannel commerce – Providing seamless shopping experiences across physical and digital channels
- Point of sale solutions – Modern point of sale systems with real-time data and customer insights
- Order management – Scalable solutions for managing and fulfilling orders efficiently
Service Industry
- Field service management – Solutions to optimize scheduling, mobility, and communications for field technicians
- Warehouse management – Managing warehouse operations and inventory for maximum efficiency
- Customer service solutions – Tools for call centers to provide exceptional customer experiences
Industry-specific solutions leverage NTT DATA’s expertise and partnerships with companies like SAP and Microsoft to meet clients’ unique needs.
Key Partnerships
To complement its own capabilities and continually expand its solutions for clients, NTT Data Business Solutions has forged partnerships with some of the top technology companies in the world, including:
- SAP – As an SAP Global Strategic Services Partner, NTT Data Business Solutions delivers SAP solutions and services to help businesses run better.
- Microsoft – A Microsoft Gold Partner, NTT Data Business Solutions provides solutions leveraging Microsoft platforms and technologies.
- AWS – An AWS Advanced Consulting Partner, NTT Data Business Solutions helps migrate clients to and manage AWS cloud environments.
- Salesforce – As a Salesforce Platinum Partner, NTT Data Business Solutions provides Salesforce implementation and managed services.
- Oracle – An Oracle Platinum Partner, NTT Data Business Solutions is skilled at deploying Oracle-based solutions for clients.
These partnerships allow NTT Data Business Solutions to stay ahead of the latest technologies and bring the best solutions to their clients across industries.
Global Presence
With German roots, NTT Data Business Solutions now provides its services across the globe, including major locations in:
| Region | Countries/Territories |
|---|---|
| Europe | Germany, Switzerland, Austria, Spain, Bulgaria, United Kingdom, Hungary, Romania, Slovakia, Albania, Bosnia, Croatia, Kosovo, North Macedonia, Montenegro, Serbia |
| Americas | United States, Canada, Mexico, Brazil, Colombia |
| Asia | Japan, China, Hong Kong, Singapore, Thailand, Vietnam |
| Middle East & Africa | United Arab Emirates, South Africa, Kenya |
This global footprint allows NTT Data Business Solutions to serve major multinational corporations wherever they do business as well as work with localized companies regionally. The company can quickly mobilize talent and resources to tackle complex international projects.
Accolades
NTT Data Business Solutions has earned recognition for its strong capabilities and client service including:
- Leader in Gartner Magic Quadrant for SAP S/4HANA Application Services for 5 consecutive years
- SAP Pinnacle Award Winner – 22 awards since 2016
- Gold Stevie Award for Sales & Customer Service from the American Business Awards
- Brandon Hall Group Excellence in Technology Award for Best Advance in Coaching and Mentoring
These honors highlight NTT Data Business Solutions’ leadership in delivering IT services, consulting, and solutions powered by intelligent technologies.
Conclusion
In summary, NTT Data Business Solutions provides a wide array of IT and business consulting services to enable companies to transform in the digital age. Key offerings include IT strategy, cloud, integration, transformation advising, industry-specific solutions, and global delivery capabilities. Underpinning everything is a focus on using modern technologies like AI, automation, and analytics to drive innovation and evolution. With its comprehensive approach, NTT Data Business Solutions positions itself as a trusted partner to some of the world’s top organizations on their digital journeys.
