In recent months, many LinkedIn users have reported experiencing frequent crashes when using the LinkedIn mobile app on both iOS and Android devices. This can be frustrating for professionals who rely on the app to network, search for jobs, and stay updated on the LinkedIn feed.
What’s Causing the LinkedIn App to Crash?
There are a few potential causes for the LinkedIn app crashes:
- Buggy app updates – If a recent app update introduced new bugs, this can cause the app to crash or freeze.
- Connectivity issues – Using LinkedIn on an unstable internet connection can lead to crashes as the app struggles to load data.
- Outdated device software – Using an older version of iOS or Android that has compatibility issues with the latest LinkedIn app can lead to crashes.
- Too much data/cache – The LinkedIn app caches a lot of data, which can overwhelm the storage on some devices and cause crashes.
- Conflicts with other apps – If the LinkedIn app doesn’t play nicely with other apps installed on your device, crashes may occur.
When Does the LinkedIn App Crash?
Based on user reports, here are some of the most common scenarios when LinkedIn crashes occur:
- Opening the app – The splash screen appears, then the app crashes before fully loading.
- Scrolling the feed – As you rapidly scroll through posts, the app may freeze and crash.
- Opening messages – Attempting to open a conversation causes a crash.
- Searching – Entering a search term makes the app crash.
- Opening profiles – Viewing your profile or someone else’s leads to a crash.
- Posting content – Creating a new post causes the app to freeze and crash.
How to Fix LinkedIn App Crashes
If you’re experiencing frequent LinkedIn app crashes, here are some troubleshooting steps to try:
Update Your LinkedIn App
Make sure you’re running the latest version of the LinkedIn app. Open your device’s app store, search for LinkedIn, and install any available updates. New versions often contain bug fixes that could resolve crashing issues.
Update Your Device Software
Ensure your device’s operating system is up to date. Install the latest iOS or Android updates which may contain fixes for LinkedIn app crashes. Here are links to update:
Free Up Storage Space
Delete unused apps, files, and clear cached data to free up storage space. The LinkedIn app requires free space to cache content and having insufficient storage can cause crashes.
Reinstall the LinkedIn App
Uninstall and reinstall the LinkedIn app, which can eliminate any corrupted files causing crashes. Make sure to backup your data first.
Reset Your Device
For persistent crashes, a device reset or factory reset can remove problematic software and start fresh. This should be a last resort fix as you’ll lose all unsaved data.
Report Problems to LinkedIn
Use the in-app feedback tool to report crashing issues directly to LinkedIn. This provides them with diagnostic data to improve app stability.
Best Practices to Prevent LinkedIn App Crashes
In addition to troubleshooting fixes, follow these tips to avoid LinkedIn app crashes:
- Close unused apps – Don’t let too many apps run simultaneously, which eats up device resources.
- Disable notifications – App notifications, especially LinkedIn message alerts, can worsen crashing.
- Limit auto-play media – Autoplaying videos and GIFs drain resources leading to crashes.
- Pause syncing – Turn off auto syncing for contacts and calendars which runs in the background.
- Restart your device – Regularly powering off and on your device clears out memory.
- Update other apps – Keep all apps updated since outdated software can conflict.
Switch to LinkedIn Website
If the mobile app continues to crash, use LinkedIn on your device’s web browser. While not ideal, the desktop website should be more stable.
Bookmark key LinkedIn web pages like your feed and notifications for quick access. You can also add the LinkedIn site to your mobile home screen for easy opening like an app.
Use an Alternative App
If the website doesn’t fully cut it, try using an alternative LinkedIn app such as LinkedUp or LinKit. These third-party apps provide the core LinkedIn features without as many bugs and crashes.
Contact LinkedIn Support
If all else fails, reach out to the LinkedIn Help Center at linkedin.com/help. Explain your frequent crashing issues and include details like your device type and LinkedIn app version.
LinkedIn may suggest additional troubleshooting steps or escalate your issue to their product team. Continually reporting problems can help LinkedIn prioritize app bug fixes.
Conclusion
Frequent crashing of the LinkedIn app can certainly be annoying. However, there are many potential fixes you can try to restore stability. Keep the app and your device software updated, free up storage space, reinstall the app, or reset your device to troubleshoot crashes.
Practicing good mobile device habits like closing unused apps can also prevent instability issues. As a last resort, use LinkedIn via the web browser or try alternative third-party apps. Reporting persistent crashes directly to LinkedIn can hopefully speed up fixes in future app updates.