Having issues with no sound on your LinkedIn videos can be frustrating. Don’t worry – in most cases, it’s an easy fix! Here are some quick troubleshooting tips to get the audio working again:
Check Your Computer’s Audio Settings
Start by ensuring your computer’s sound is turned on and audio is enabled. Check the volume levels and make sure your speakers or headphones are connected properly. If using Bluetooth audio devices, check that they are paired correctly.
Check LinkedIn Video Settings
Next, check the settings on the LinkedIn video itself. Look for a mute button or volume controls on the video player – you may just need to unmute or turn up the volume. If it’s your own video you uploaded, go into the video settings and confirm the audio track was properly attached.
Check Browser Settings
Your web browser may also be blocking audio automatically. Try allowing LinkedIn to access your microphone and enable audio permissions. You can also try allowing autoplay in your browser settings if needed.
Use an Alternate Browser
Audio issues may arise from browser compatibility problems. Try watching the LinkedIn video in a different web browser like Chrome, Firefox, Safari, or Edge and see if that helps resolve any audio glitches.
Update Your Sound Drivers
Outdated audio drivers can prevent your computer from properly processing sound from LinkedIn videos. Search for any available driver updates from your sound card manufacturer or computer brand and install them.
Restart LinkedIn and Your Computer
If all else fails, close out of LinkedIn entirely and restart the app. Also restart your computer to clear out any audio issues from temporary glitches. This refresh often fixes inexplicable no sound problems.
Use External Speakers or Headphones
Try connecting the video to external powered speakers, headphones, or earbuds. If you can hear audio through them but not your regular system, that indicates a problem with your built-in speakers.
Check for Background Noise
Make sure there actually is audible audio – sometimes a LinkedIn video has no sound because it contains no narration, music, or other audio. Only silent background noise or muted clips.
Contact LinkedIn Support
If you still cannot get sound from LinkedIn after trying these troubleshooting tips, reach out to LinkedIn’s customer support. They can further diagnose the issue and help identify any problems on LinkedIn’s end causing the no audio playback.
Conclusion
With the right tweaks and fixes, you can resolve most cases of no sound on LinkedIn videos. Double check your computer and LinkedIn settings, upgrade sound drivers, try different browsers, and reach out to support if needed. Soon you’ll be able to enjoy all your LinkedIn videos with full, working audio once again.
FAQ
Why can’t I hear sound on my LinkedIn video uploads?
If you can’t hear audio on videos you’ve uploaded to LinkedIn, first check that the audio track was properly attached during the upload process. In the video settings, confirm the audio is enabled. Also try re-uploading the video file to see if that resolves any encoding issues.
How do I enable sound on LinkedIn videos on my iPhone or iPad?
On iOS devices, go into Settings > LinkedIn and toggle the sound on. Also check the Ring/Silent switch is not silencing audio. Finally, test with headphones connected to confirm it’s not a speaker issue.
Why is my LinkedIn video audio out of sync?
Audio sync problems on LinkedIn video are often caused by slow internet connections. Try watching the video again on a faster network. If it’s your own video, re-encode the file to properly sync up the audio track before re-uploading.
Troubleshooting Table
Problem | Potential Solutions |
---|---|
No sound on any LinkedIn videos |
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No sound on a single LinkedIn video |
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No audio on uploaded videos |
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LinkedIn video audio out of sync |
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Step-by-Step Guide to Troubleshooting LinkedIn Video Sound
Follow these steps to systematically troubleshoot and fix no audio issues on LinkedIn videos:
- Check computer or device sound settings – Confirm speakers are turned on and unmuted with adequate volume levels.
- Check LinkedIn video settings – Look for any mute buttons or volume controls on the video player itself.
- Check browser settings – Enable microphone/camera access and allow autoplay if prompted.
- Update audio drivers – Go to device manufacturer website and install any available driver updates.
- Try alternate browser – Attempt watching video in different browsers like Chrome or Firefox.
- Restart LinkedIn app and computer – Close and re-open the LinkedIn app and restart your computer.
- Use wired headphones – Plug in headphones or earbuds to isolate issue to speakers.
- Check video source audio – Confirm uploaded or embedded video contains audio track.
- Contact LinkedIn support – Reach out to LinkedIn customer service for further help.
Following these steps methodically can help identify where exactly the audio issue is arising, whether it’s a settings problem or a deeper technical issue. With persistence, you should be able to get LinkedIn videos playing with sound once again.
Best Practices for Trouble-free LinkedIn Video Audio
Here are some best practices to prevent having no sound on your LinkedIn videos in the future:
- Use a reliable high-speed internet connection when uploading and watching videos to prevent sync issues.
- Double check audio settings and tracks before uploading your own videos to LinkedIn.
- Keep your computer and sound drivers fully updated to avoid compatibility problems.
- Use Google Chrome or Mozilla Firefox browsers which have reliable video playback.
- Connect headphones to isolate any speaker problems.
- Whitlist LinkedIn.com in your browser and privacy settings to permit uninterrupted media playback.
- Test videos before publishing them or embedding them in posts to catch any audio issues.
Applying these best practices will help avoid technical snafus that cause audio dropout, ensuring your LinkedIn videos always play perfectly with sound.
Diagnosing Ongoing LinkedIn Video Sound Problems
For persistent sound issues that you can’t resolve on your own, there are a few additional things you can try to diagnose the problem:
- Try playing the video on a different device like a smartphone or tablet to see if the issue persists.
- Test multiple browsers and versions – older browsers may lack full HTML5 video support.
- Check if other sites like YouTube have audio problems, indicating a wider system issue.
- Inspect your system sound settings more closely, testing inputs and outputs.
- On a desktop PC, try plugging audio jacks into different ports if available.
- If only happening on WiFi networks, try wired ethernet connections for more consistent connectivity.
- Check mixer and DSP settings if using an external sound card or audio interface.
- Temporarily disable any security, firewall, antivirus, or VPN software that could block audio.
- Factory reset LinkedIn app settings on mobile devices to clear any corrupted configurations.
Taking the extra time to thoroughly diagnose the problem can help uncover the root cause, pointing you to the proper solution whether it’s a basic settings tweak or a compatibility issue requiring workarounds. With diligence, you’ll get your LinkedIn videos sounding great once more.
When to Seek Professional Help
If you still can’t get LinkedIn video audio working after exhausting all self-troubleshooting steps, it may be time to seek assistance from a computer technician. Professional help is recommended if:
- The problem only occurs on one device, pointing to a hardware or software fault on that machine.
- You’ve updated all drivers and the issue persists, indicating an underlying hardware defect.
- You hear popping, crackingling, buzzing, or distorted audio indicating a damaged sound card or speakers.
- The problems began suddenly after a Windows or Mac OS update, pointing to compatibility issues.
- Audio problems extend beyond just LinkedIn to multiple sites and apps.
- You have customized audio setups like multi-output sound cards, digital audio converters, or other complex configurations.
With their expert diagnostics and troubleshooting, technicians can uncover even obscure audio issues. They also have access to advanced repair techniques and replacement parts to permanently fix sound problems. Though it may cost a little, professional help can save you the headache and deliver great audio once again.
Conclusion
While having no audio on LinkedIn videos can be immensely frustrating, a few simple troubleshooting techniques usually resolve the problem. Check your settings thoroughly, upgrade drivers, try different browsers, restart components, and reach out to customer support if needed. With the right systematic approach, you’ll be able to successfully diagnose the underlying issue and get your LinkedIn video sound working again in no time.